Verizon Digital Media Services Inc.

Dennis Au

Hani Batla

Ted Middleton

Some embodiments provide a monitoring system for a distributed platform. The monitoring system dynamically controls the monitoring and reporting function of client applications running on user devices using a plurality of configurations. The system distributes different configurations to different client applications to control the monitoring and reporting of each client application independently. The system distributes different configurations to the same client application at different times in order to dynamically reconfigure the reporting function of that client application. The system compiles metrics from the client applications in order to generate custom performance reports for different content providers and identify performance issues. In response to a detected issue, the system can automatically reconfigure affected client applications to better diagnose the issue with increased reporting. The system can also issue alerts for others to take corrective action. The system can also self-heal by commanding operation of the affected client applications.

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Torrance, CA, United States of America

Dennis Au