Sprint Communications Comapny L.p.

T-mobile Usa, Inc.

Dennis Allan Selznick

Suryanarayana Murthy Gorty

Homer Nicolas B Filart

Daesik Oh

Brent Allen Burpee

Dinko Dinkov

Willie Dorance King

Jason Wayne Hayes

Mark Alan Tauscher

Poomima Magadevan

Mayank Bhutani

Stephen Lee Dekat

System and methods for routing requests for both assisted communications and non-assisted communications with devices operated by deaf or hard-of-hearing (DHH) users using a single number are described. A network component may determine whether to use routing that directs such requests to an assistance system based on the type of communications requested and one or more identifiers in a request. If a communications request includes a DHH user device's identifier and communications type that are represented in assistance routing data, the network component may forward that request to an assistance system. Otherwise, the network component may route such a request normally. A DHH user may request a suspension of the assistance routing for a period of time and/or until reinstatement of the assistance routing is requested.

Single number communications accessibility

A wireless communication device is configured to visually prompt a user to initiate a text session, and to receive a text session request from the user including a called number. In response to the text session request, the device initiates the text session by placing a first call to a service node using a service node number, and transfers the called number to the service node over the first call. The service node then extends the text session by placing a second call to the called number. Once the text session is established, the device sends a first text message to the service node over the first call, and receives a second text message from the service node over the first call. The device then visually displays the second text message to the user.

Wireless communication device with audio/text interface

Growing community of inventors

Overland Park, KS, United States of America

Dennis Allan Selznick