W2bi, Inc.

Aetherpal Inc.

Deepa Jagannatha

Ramesh Parmar

Dinesh Doshi

Deepak Gonsalves

Derek Diperna

Artun Kutchuk

Subramanyam Ayyalasomayajula

Amit Kucheriya

Jose S Blanco

Alrick Courten

A method of validating the end to end performance of a mobile device including performance of applications, related services, and the mobile device by automating the conditions of the End User environment. The method is accomplished by leveraging stress models and applying these to automate the stressing of applications, their related services, while the device performance is being monitored by varying the emulated radio network and packet data network conditions.

Logistics of stress testing

Disclosed is a Virtual Mobile Management apparatus and method using a control center system operable to enable remote control of wireless handheld devices based upon the establishment of dedicated communication channels with the wireless device and employing communication protocols to facilitate display capture, key and touch input simulation, and collect device parameters to analyze and compare with pre-defined parameters and generate a standards deviation report viewable by an authorized user. A device client is resident on the mobile device non-volatile memory and is operable by the end user to invoke the application to request remote control feature.

Virtual mobile management&#x2014;remote control

Disclosed is a method of dynamically parsing MLPL, MSPL, HPLMN, EHPLMN, PLMN, ePRL and the like lists. Each of the parsed entries is used to create simulated network conditions (for example, MCC/MNC for 3GPP network, SID/Sector ID for 3GPP2 networks) for verifying the device behavior through automation.

Parser to dynamically generate preferred multi-mode system selection entries

The instant invention is a process for a Self-Care system that allows mobile device subscribers to manage their own devices without making a trip or a phone call to the customer care center. Subscribers can view service issues and repair and update settings, check the status of their devices, and manage device security minimizing customer service calls. Dynamic workflow navigates the subscriber to easily find a solution to their problem which will substantially reduce frequent calls to customer care. Dynamic menus avoid the unnecessary information that the subscriber might enter about the device and leads the subscriber towards the path of solving the issue. The system is scalable to include diagnostics tools as part of self-care and customer care, where the subscribers can benefit from these tools to reset their device to a normal state.

System to assist a mobile device subscriber to perform self-diagnosis of the mobile device

A virtual device management system for wireless handheld devices such as tablets, smart phones, M2M, etc., based upon user initiated session, upon which a dedicated communication channel is established with the wireless device. The system includes processes and protocols employed in user initiation methods such as SMS, or data channel, queuing user sessions, routing user requests and establishment of dedicated communication channels for effective troubleshooting by authorized users and to compare device parameters against pre-defined set to generate a standards deviation report. A device client is resident on the mobile device non-volatile memory and is operable by the end user to invoke the application and initiate a request.

User initiated virtual mobile management

This invention describes remote management of end to end automated mobile application tests to be executed on the mobile devices that may be connected to network emulators or on live (real time) networks. Further, this invention relates to mobile data applications that need to connect to the packet data network over the radio network, and associated automated test systems and methods. Discloses is a method of having an end to end extraction of user actions, application behaviors, device state, and IP and radio layer messaging that can be centrally analyzed to understand the application impact on the network and device, as well as the application behavior for different network conditions.

End to end application automatic testing

Disclosed is a process to control any mobile device through a protocol stack for sending Ad Alerts and performing Virtual Mobile Management. The client application captures a snapshot that is encrypted and compressed into an XML format using delta compression algorithms. On the server, the xml file is then parsed, decrypted and decompressed and the corresponding values are stored in the database. Ad management/alert notification allows a user to create new Advertisements /Banners/Alerts. Advertisements may add an image to the background of the Ad; Changing the Text on the Ad; Create Special effects for the Text on the Ad; Customizing Font color and size. Advertisement may be sent instantaneously or at a later time for Alerts, Ads or banners without the need for browsing through the internet.

Growing community of inventors

Somerset, NJ, United States of America

Deepa Jagannatha