General Electric Company

Ge Medical Systems Global Technology Company, LLC

Ge Medical Technology Services, Inc.

Ge Medical Systems

Deborah Ann Babula

Ianne Mae Howards Koritzinsky

Sridhar Nuthi

Thomas Leroy Lamoureux

Henry John Hummel, Jr

Leo Michael Kucek

David Thomas Mehring

Cyrillus Tamsil Steven Kunta Hutabarat

Ronald V Larson

Karamjeet Singh

Hubert Anthony Zettel

John Andrew Johnson

Scott McOlash

George Peter Gesior

Gregory John Derzay

David Alan Swierczek

Linda Marie Kohli

Nicholas Allen

Kenneth Lawrence Accardi

George Tzortzos

Kevin James Jay

Michael Thomas Sucheki

Michael Allan Clawson

Methods, apparatus, systems and articles of manufacture to provide an image modality maintenance care package are disclosed. An example apparatus includes a solution predictor to predict a solution for servicing an imaging device based on the at least one of an error code or an identified issue and information related to previous solutions corresponding to the at least one of the error code or the identified issue. The apparatus further includes a care package generator to generate a customized data structure corresponding to the solution, the customized data structure including automated solutions to service the imaging device. The apparatus further includes an interface to transmit, using a wireless communication, the customized data structure to at least one of the imaging device or a repair device connected to the imaging device and in response to the execution of the automated solutions by the imaging device, obtaining a response corresponding to the servicing of the imaging device using the repair device. The apparatus further includes an information updater to update at least one of the accessed information, the predicted solution, the relevant information, or a digital twin of the imaging device to update subsequent customized care package generation based on the response.

Imaging modality maintenance care package systems and methods

Methods, apparatus, systems and articles of manufacture are disclosed. An example apparatus includes a technician selector to: identify at least one of a skill level, tools list, or replacement part list to fix a problem based on an identified problem corresponding to a service request from an imaging device; and access resources from a database of resources available to service the imaging device; a multiplier to weight resources based on at least one of the skill level, possessed tools in comparison to the tools list, possessed replacement parts in comparison to the replacement part list, distance to service location, or availability; and an interface to transmit the service request using a wireless communication to a repair device of the highest weighed resource, the service request to be augmented to include a configuration for the repair device to facilitate addressing of the service request by the highest weighted resource.

Imaging modality maintenance smart dispatch systems and methods

A technique is provided for resolving a reportable condition. Upon detection of a reportable condition on a processor-based medical system, machine data is provided to a knowledge engine. One or more identified solutions are received from the knowledge engine and implemented on the processor-based medical system. The one or more solutions are verified as they are implemented to determine if the currently implemented solution resolves the reportable condition. Routines implementing some or all of the technique may be provided on a processor-based system or on a machine-readable medium.

Method for resolving conditions of a medical system using solution verification

A technique is disclosed for providing problem and solution information, such as that relating to a particular application or protocol, to medical diagnostic institutions and systems. The information is created and stored on machine readable media. A user may enter a problem query at a user interface at the diagnostic institution or system and search a database of information located at a centralized service facility. A list of solutions to the query is displayed at the diagnostic institution. The user may then select and display a desired solution from the user interface. The particular solution may include textual and exemplary image descriptions of the solution. Moreover, additional links may be provided to access other related sources of information. The information stored on the machine readable media may be easily updated by adding new case problems and associated solutions as well as new solutions to existing case problems.

Problem-solution resource system for medical diagnostic equipment

A system is provided for remotely servicing medical diagnostic systems. The diagnostic systems may include a range of modalities and system types. A remote service facility may be contacted by the diagnostic systems, or may contact the diagnostic systems via a network link. Service requests, messages, protocols, data and log files, and so forth, may be transmitted between the diagnostic systems and the service facility. The service requests are handled by the service facility interactively with the medical diagnostic systems. The diagnostic systems are thereby apprised of the status of service requests, service reports, and so forth. A uniform interface and platform are provided for facilitating interactive communications of service requests and data between the diagnostic systems and the service facility.

Medical diagnostic system service method and apparatus

A technique is disclosed for providing image artifact to medical diagnostic institutions and systems. The information and images is created and stored on machine readable media. A user may enter a problem query at a user interface at the diagnostic institution or system and search a database of information located at a centralized service facility. A list of solutions and images having characteristic artifacts is displayed at the diagnostic institution. The user may then select and display a desired image or solution from the user interface. The particular solution may include textual and exemplary images descriptions of the solution. Moreover, additional links may be provided to access other related sources of information. The information stored on the machine readable media may be easily solutions to existing case problems.

Image-based artifact troubleshooting for medical systems

A technique is provided for evaluation of an operative state of a medical diagnostic system. The technique is particularly adapted to evaluating image data from a variety of imaging modalities, including magnetic resonance imaging systems, computed tomography imaging systems, x-ray imaging systems, and so forth. A user interface permits a service request to be formulated at the diagnostic system. Data files, such as image files, log files, error files, and so forth, are identified and stored corresponding to the service request. The service request is then transmitted to a remote service facility for evaluation. The necessary data files may be transmitted with the request or subsequent thereto. The request is acknowledged by the remote service facility in an electronic message. The request uniquely identifies the diagnostic system, as well as the modality of the system.

Medical imaging system service evaluation method and apparatus

A user interface is disclosed for interactively exchanging service data between medical diagnostic systems and remote field service facilities. The interface provides a series of user-viewable pages for the display and input of service requests, service reports, messages, protocols, and so forth. The user interface may further include on-screen input devices, such as graphical buttons, for executing service requests, accessing service messages and reports, and so forth. The user interface is uniform over a variety of system modalities, including magnetic resonance imaging systems, computed tomography systems, x-ray systems, and so forth, facilitating the exchange of service data despite differences in the modality system configurations.

Medical imaging system with integrated service interface

Growing community of inventors

Franklin, WI, United States of America

Deborah Ann Babula