Wells Fargo Bank, N.a.

Debarchana Roy

Dennis Emmanuel Montenegro

Uma Meyyappan

Andriy Fedorchuk

Darren M Goetz

Nathan Coles

Steve Perez

Ramanathan Ramanathan

Jason Huang

Marjorie S Anzalone

Robert Glenn Hamchuk

Adam Benjamin Smith-Kipnis

Matthew Pearce

Graham Linn

Rajiv Ranjan

Dustin Boyle

Stanislav Roumiantsev

Marc Le Boeuf

Lisa M De Paschalis

A method includes obtaining, by a mobile client application of a user mobile device, context data associated with a user, predicting, by the mobile client application, an intended action of the user to be performed at a provider location based on the context data associated with the user, and switching, by the mobile client application, into a context-based application mode based on the intended action of the user.

Contextual mobile client application systems and methods

A method of authenticating a passcode entered by a user on an unstable electronic computing device. The method includes receiving an indication that an input is unstable, impacting the ability of a user to provide the input; generating a dynamic keyboard including at least one alphanumeric key, the dynamic keyboard being configured to address the unstable input; presenting the dynamic keyboard to the user; receiving the input from the user, the input comprising a selection of at least one alphanumeric character of a passcode on the dynamic keyboard; and authenticating the input received from the user by comparing the at least one alphanumeric character and a stored passcode.

Dynamic keyboard for electronic computing device

Systems, methods, and apparatuses for completing an action requested by a customer are described herein. A requested action is received from the customer. A customer task for completion of the requested action to be performed by the customer is identified. An interaction board is generated that is accessible by the customer and accessible an employee associated with a provider. The interaction board is displayable via a graphical user interface and includes the customer task. An indication is received from the customer that the customer task has been completed prior to a customer interaction. The interaction board is updated to indicate that the customer task has been completed prior to the customer interaction. Information associated with the requested action is received from a customer device during the customer interaction. The interaction board is updated to include the information received from the customer device during the customer interaction.

Systems and methods for an interactive customer interface utilizing customer device context

A method for representing a visualization of assets includes receiving a request for a transfer of assets from an electronic computing device having augmented reality (AR) capabilities or virtual reality (VR) capabilities. The request includes a source account, a destination account, and a transfer amount. An image data is generated, which is representative of the transfer amount being transferred from the source account to the destination account. The image data is sent to an image generator of the electronic computing device to be displayed.

Digital representation of transfer of monetary assets

Systems, methods, and apparatuses for securely completing a dual custody activity are described herein. A security activity management system comprises a network, an employee device, a supervising employee device, and a provider computing system. The provider computing system is associated with a provider. The provider computing system comprises a processing circuit structured to identify a plurality of employees eligible for performing a task based employee rankings of the plurality of employees and transmit an indication of the plurality of employees eligible for performing the task to a supervising employee via an augmented reality to be displayed on the supervising employee device. The processing circuit is further structured to receive a selection indicating an employee that is associated with the employee device to perform the dual custody activity, authorize the employee to perform the task, and monitor the employee while the employee performs the task.

Systems and methods for facilitating secure dual custody activities

A system includes an unmanned aerial vehicle (UAV) security system comprising a network interface and a processing circuit, where the network interface is structured to facilitate data communication with a UAV and a user device via a network, and the processing circuit comprising a processor and a memory where the processing circuit is structured to deploy the UAV from a UAV base, guide the UAV along a route within or near a provider location, receive monitoring data associated with the provider location and its surroundings from the UAV where the monitoring data is based on ultra-wideband (UWB) data and radio-frequency identification (RFID) data, identify a foreign object based on the monitoring data, and provide a notification to the user device regarding the foreign object.

Enhancing branch opening and closing procedures using autonomous drone security and monitoring

An example method for implementing a charitable giving experience can include: receiving a scanned image of a logo of a charity at an augmented reality (AR) electronic device, the logo including a graphic associated with the charity; after receiving the scanned image, displaying at least the logo and details related to the charity on the AR electronic device; displaying a control on the AR electronic device, wherein the control corresponds to one or more charitable giving opportunities associated with the charity; receiving a selection of the control on the AR electronic device; and initiating a charitable giving to the charity from the AR electronic device.

Augmented reality charitable giving experience

Systems, methods, and apparatuses for performing an opening or closing security procedure at a provider location using an unmanned aerial vehicle (UAV) are described herein. An autonomous security system includes a UAV, a user device, and a UAV security system. The UAV security system includes a processing circuit structured to guide the UAV along a predetermined route within or near the provider location. The processing circuit is further structured to receive monitoring data associated with the provider location and its surroundings from the UAV, the monitoring data comprising ultra-wideband (UWB) data and radio-frequency identification (RFID) data. The processing circuit is further configured to identify a foreign object based on the monitoring data, determine that the foreign object is one of a security threat or a defect, and provide a notification to the user device regarding the one of the security threat or the defect.

A provider computing system provides a mobile banking application to a user mobile device. The mobile banking application is configured to activate a contextual provider location mode when the user enters a provider location. The contextual provider location mode presents a plurality of modifications to both appearance and operation of the mobile banking application. Each modification is in response to an analysis performed by a context circuit of the mobile banking application. The modifications serve to facilitate the user's experience at the provider, enabling the user to perform their intended tasks in an easier more efficient manner. Additional data pertaining to the user's tasks and behavior are further categorized and transmitted back to the provider, enabling further accuracy and improvements during subsequent visits.

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San Francisco, CA, United States of America

Debarchana Roy