Vmware, Inc.

Davit Baghdasaryan

Ashot Nshan Harutyunyan

Arnak Poghosyan

Naira Movses Grigoryan

Clement Pang

George Oganesyan

The current document is directed to methods and systems that employ call traces collected by one or more call-trace services to generate call-trace-classification rules to facilitate root-cause analysis of distributed-application operational problems and failures. In a described implementation, a set of automatically labeled call traces is partitioned by the generated call-trace-classification rules. Call-trace-classification-rule generation is constrained to produce relatively simple rules with greater-than-threshold confidences and coverages. The call-trace-classification rules may point to particular services and service failures, which provides useful information to distributed-application and distributed-computer-system managers and administrators attempting to diagnose operational problems and failures that arise during execution of distributed applications within distributed computer systems. Call-trace-classification rules that are useful in multiple diagnoses are maintained as diagnosis tools for future diagnoses.

Automated methods and systems that facilitate root cause analysis of distributed-application operational problems and failures

The current document is directed to methods and systems that employ call traces collected by one or more call-trace services to generate call-trace-classification rules to facilitate root-cause analysis of distributed-application operational problems and failures. In a described implementation, a set of automatically labeled call traces is partitioned by the generated call-trace-classification rules. Call-trace-classification-rule generation is constrained to produce relatively simple rules with greater-than-threshold confidences and coverages. The call-trace-classification rules may point to particular services and service failures, which provides useful information to distributed-application and distributed-computer-system managers and administrators attempting to diagnose operational problems and failures that arise during execution of distributed applications within distributed computer systems. A first dataset is collected during normal distributed-application operation and a second dataset is collected during problem-associated or failure-associated operation of the distributed application. The first and second datasets are used to generate noise-subtracted call-trace-classification rules and/or diagnostic suggestions.

Automated methods and systems that facilitate root-cause analysis of distributed-application operational problems and failures by generating noise-subtracted call-trace-classification rules

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Yerevan, Armenia

Davit Baghdasaryan