Bomgar Corporation

Beyondtrust Corporation

David William Durham

Nathan Joel McNeill

Ryan D Sleevi

Jeremy Raymond Cross

Huey Jiun Ngo

Joel Bomgaars

Huey-Jiun Ngo

Dustin L Majure

Nathan Whiteford Cromer

Donald Warren Hasson

Nathan Joel McNeil

The disclosed system includes privileged access management (PAM) appliance that facilitates establishing a session between an accessor device and an endpoint device. Generally, an access application can be pushed to the endpoint device. Once received, the endpoint device can automatically execute the access application. When executed, the access application can connect to the PAM appliance. The PAM appliance can establish the session between the accessor device and the endpoint device.

Method and apparatus for enforcing realtime access controls for endpoints

An approach is provided for establishing a vendor portal configured to provide remote control and management of one or more devices of a customer by a plurality of vendors. The device can then be remotely controlled, accessed, or operated upon via the vendor portal.

Method and apparatus for providing vendor remote support and management

An approach is described for provisioning and enforcing realtime granular access controls for endpoints. The approach involves enforcing realtime access controls, via a privileged access management appliance, of a plurality of accessors, endpoints, and approvers, to provide for securing, controlling, auditing, and reporting of access to endpoints.

A network appliance is designed and configured to communicate over a data network and to provide secure on-demand remote access and control of a computing system in the context of remote support.

Network apparatus for secure remote access and control

An approach is provided for extending remote network visibility for push functionality. An application is transmitted, via a push agent, from a first network to a device of a second network, wherein the device is configured to execute the application. The device is remotely controlled using the application.

Method and apparatus for extending remote network visibility of the push functionality

A network appliance is configured to communicate with a representative system and a customer system. The network appliance permits control and access to the customer system by the representative system or to the representative system by the customer system for providing remote support service. The network appliance manages, logs, and routes screen updates of the customer system to the representative system. In addition, the network appliance logs and provides reports for all actions taken during the support service.

Growing community of inventors

Raymond, MS, United States of America

David William Durham