Servicenow, Inc.

David Tamjidi

Stuart Dean Swope

Rebecca Anita Dias

Carmine Mangione-Tran

Sean Andrew Bradley Bowrin

Audrey Chen

Michal Henryk Borowiec

Daniel Whiting

George Webster

Harry Thomas Nelson

Christopher Tucker

Joshua Timothy Nerius

Venkata Kiran Kumar Koya

Natallia Rabtsevich Rodriguez

Matthew Stoddart

Christopher Maloy

Azfar Syed Kazmi

A computing system includes a server. The server is communicatively coupled to a data repository and is configured to store a data in the data repository. The server is further configured to create, via a visual information flow creation tool, at least one information flow object, wherein the at least one information flow object comprises a flow, a sub-flow, an Action, or a combination thereof. The server is also configured to interface with the at least one information flow object via a front-end application programing interface (API), a back-end API, or a combination thereof. The server is additionally configured to execute the at least one information flow object via the front-end API, the back-end API, or a combination thereof, and to retrieve results obtained by executing the at least one information flow object via the front-end API, the back-end API, or the combination thereof.

System and method for workflow application programming interfaces (APIS)

A system includes persistent storage containing data used by software applications, and a server application configured to perform operations, including identifying a subset of the data, where the subset is used to generate a full offline payload for a particular software application and that includes user interface (UI) components selected for the particular software application based on the subset of the data. The operations also include monitoring the subset of the data to identify a modification to particular data and, based on identifying the modification, generating a partial offline payload based on the particular data as modified, where the partial offline payload includes a subset of the UI components, and where each UI component of the subset is updated based on the particular data as modified. The operations further include receiving a request for the partial offline payload and, based on receiving the request, transmitting the partial offline payload.

Incremental update for offline data access

The present disclosure is directed to a modified GraphQL server that enables application developers to define custom GraphQL schema fragments. For example, a developer may provide the GraphQL server with a GraphQL standard definition language (SDL) file having annotations that indicate that a customized data-handling script, such as a custom data-fetching script or a custom type resolver script, be called for handling certain data types or fields. These customized data-handling scripts are resolved and called at runtime based on the annotations in the GraphQL SDL file. By enabling developers to define schema fragments in the SDL language and implement data-handling scripts in a suitable scripting language, schema portability can be maintained across client instances, as well as instance release versions. Additionally, the disclosed approach enables enhanced modularity and reuse of previously defined data types and data-handling scripts, which increases developer productivity and reduces errors during application development.

System and method for customized graphQL data-handling scripts

A disclosed method of operating a representational state transfer (REST) server to respond to receiving a batch request includes: extracting a first requested item from the batch request; opening an output stream to a client network; writing a response opening of a batch response to the output stream; writing a first response item opening of the batch response to the output stream; in response to determining that a first REST service indicated by the first requested item is authorized to be invoked based on access control lists (ACLs), invoking the first REST service to stream a first response item body of the batch response to the output stream; writing a first response item closing of the batch response to the output stream; and writing a response closing of the batch response to the output stream, wherein the batch response is in valid JavaScript Object Notation (JSON).

Batch representational state transfer (REST) application programming interface (API)

A system including a data center hosting a representational state transfer (REST) server in communication with a client network, wherein the REST server includes a GraphQL schema describing tables and fields of a communicatively coupled database. The REST server is configured to: receive a request that includes a GraphQL query; open a streaming connection to the client network; and output a beginning of a response via the streaming connection. The REST server is also configured to process the GraphQL query based on the GraphQL schema to generate a GraphQL result, and to output the GraphQL result in a body of the response via the streaming connection. The REST server is further configured to output an end of the response via the streaming connection, such that the response is correctly formatted in JavaScript Object Notation (JSON).

Modified representational state transfer (REST) application programming interface (API) including a customized GraphQL framework

A system includes a memory structure containing a full offline payload including user interface (UI) components and generated by a server application based on corresponding data, and a software application configured to perform operations, including determining that a partial offline payload is available and, based thereon, transmitting, to the server application, a request for the partial offline payload. The operations also include receiving the partial offline payload including a subset of the UI components. Each respective UI component of the subset has been updated based on a modification of the corresponding data. The operations additionally include, for each respective UI component, identifying a corresponding identifier within the partial offline payload and, based thereon, determining a mapping of the respective UI component to a corresponding portion of the full offline payload. The operations further include updating the corresponding portion of the full offline payload based on the mapping.

Client device support for incremental offline updates

A system includes persistent storage configured to store definitions of interfaces of remote software applications, and a software application configured to define the interfaces. The software application identifies a remote software application system by which the remote software applications are exposed for execution, and obtains therefrom a specification of a particular remote software application. The software application determines, based on the specification, (i) objects accessible by way of the particular remote software application and (ii) functions invokable to interact with the objects. The software application generates actions that define an interface for the particular remote software application. Each action is configured to invoke execution of one or more of the functions by transmitting a request to the remote software application system and, in response, receive, by way of the remote software application system, an output of the one or more of the functions. The actions are stored in the persistent storage to define the interface.

Integration of remote software applications into a workflow

A computing system includes a server. The server is communicatively coupled to a data repository and is configured to store a data in the data repository. The server is further configured to receive as input, via a server communicatively coupled to a data repository and configured to store a data in the data repository, a dynamic schema, the dynamic schema comprising a dynamic object, wherein the dynamic object is representative of information stored in at least one server object. The server is additionally configured to provide an application programming interface (API) to interface with the dynamic object based on the dynamic schema. The server is further configured to retrieve a result when the dynamic object is executed via a call to the API, wherein retrieving the result comprises loading the server object or a portion of the server object into a memory of the server only after the call to the API.

Systems and methods for dynamic creation of schemas

A computing system includes a server. The server is communicatively coupled to a data repository and is configured to store a data in the data repository. The server is further configured to create, via a visual information flow creation tool, at least one information flow object, wherein the at least one information flow object comprises a flow, a sub-flow, an Action, or a combination thereof. The server is also configured to interface with the at least one information flow object via a front-end application programming interface (API), a back-end API, or a combination thereof. The server is additionally configured to execute the at least one information flow object via the front-end API, the back-end API, or a combination thereof, and to retrieve results obtained by executing the at least one information flow object via the front-end API, the back-end API, or the combination thereof.

Growing community of inventors

San Diego, CA, United States of America

David Tamjidi