Other

Bbn Technologies Corporation

Iii Holdings 1, LLC

Bbnt Solutions Llc.

Sykes Enterprises, Incorporated

Tri-county Excelsior Foundation

Foundever Operating Corporation

David Spencer Pearson

Brig Barnum Elliott

Stephen Berdy

Richard Sadowski

J Shelton Hook, Jr

Eric G Palacio

J Brooke Aker

Joseph Flaska

Ryan R Cannon

John Romania

Martin Hendrickse

Jason Keith Redi

Gregory Donald Troxel

John D Schlafer

Mitchell Paul Tasman

James P Somers

Matthew Peter Christensen

Donald Young, Iii

John Kruper

Al Ryan Santiago

George Shoaf

Michael Ritterbusch

John Farley

James Somers

Disclosed are systems and methods that ingest substantial volumes of data from a variety of sources associated with a computing system network to create integrated, intuitive, efficient, and coherent adaptive workspace display interfaces. The ingestion includes event data generated by event source software applications running on end user computing devices as well as call and end user attribute data that is used to determine state, presence, and performance data for the end user computing devices that is formatted for display on the adaptive workspace interfaces and used during performance monitoring and collaboration between system end users. The adaptive workspace interfaces provide functions that facilitate real time collaboration between end users that enhances shared experiences between system end users and customers.

Adaptive workspace environment

Disclosed are systems and methods that enable robust, universal authentication and network access control capabilities for networks having a variety of computing device types and end users that access and operate on the network. The systems permit verification of end user identity, confirmation that computing devices have sufficient resources to reliably operate on the network, and configuration of computing devices with required software applications. The systems and methods further enable real-time, intelligent monitoring of the tasks and functions performed by system end users. The systems provide an immersive experience that allows end users to teleport into the environment of other end users, including viewing another end user's computer desktop, listening to ongoing telephone conversations, viewing and analyzing contemporaneous images or video of an end user and the end user's work environment, and interacting with the end user to provide precision coaching and assistance.

Systems and methods for intelligent monitoring

An assistive device for standing tasks allows for a reduction of effort on the part of a user while engaged in tasks or activities that are stationary or nearly stationary that lessens the strain on the bones, joints, and muscles normally used for standing while ensuring a proper alignment of the pelvis and spine.

Assisting device for standing tasks

Disclosed are system and methods for digitally capturing, labeling, and analyzing data representing shared experiences between a service provider and a customer. The shared experience data is used to identify, test, and implement value-added improvements, enhancements, and augmentations to the shared experience and to monitor and ensure the quality of customer service. The improvements can be implemented as customer service process modifications, precision learning and targeted coaching for agents rendering customer service, process compliance monitoring, and as knowledge curation for a knowledge bot software application that facilitates automation of tasks and provides a natural language interface for accessing historical knowledge bases and solutions.

Systems and methods for digital analysis, test, and improvement of customer experience

A wireless device is configured to receive scheduling information at a predetermined time interval from a wireless node. The scheduling information includes a plurality of reception definitions. Each reception definition indicates a reception start time, a reception duration, and assigned frequency information. Each reception definition is derived from a wireless device identification associated with the reception definition. The wireless device is configured to receive data associated with at least one of the reception definitions.

Scheduling communications in a wireless network

Disclosed are systems and methods that enable both the real-time monitoring and historical tracking of events and actions performed by disparate systems and software applications associated with a computing device that also permit insight into the relationships between such events and actions. The inventive systems and methods synchronously and asynchronously capture event data from various event sources associated with a computing device. The event data can be enriched before correlating associated event data into transactions resulting in telemetry information to provide a more accurate and complete picture of what activities the computing device is performing and how the computing device is utilized to accomplish particular tasks. This telemetry information enables the system to perform descriptive and predictive analytical processes as well as artificial intelligence that provide valuable insights to improve end user and system performance.

Foundational analytics enabling digital transformations

Disclosed are systems and methods that enable secure authentication to a network and virtual environment setup. An end point computing device combines data input by a user with stored data to determine an IP address where login credentials can be transmitted for authentication. The end point device transmits system information to a provider front end computing device for authentication. In this manner, a user identity and the end point device can be authenticated without the need to store identifying information to the end point device or communicate with a provider's secure back end network. The provider devices determine permissions data that define the user's ability to interact with the provider's network. The provider front end device transmits settings data to the end point device that is used to connect to the provider's network and establish a virtual working environment.

Secure authentication and virtual environment setup

Assistive device for standing tasks

A wireless device may directly transmit and receive data using carrier sense multiple access and receive an indication of an operating mode of the at least one other wireless device for power saving. The wireless device may transmit a message with scheduling information indicating times that the wireless device is awake, wherein the message includes a duration field and a count field.

A wireless apparatus may receive scheduling definitions from a networking device. The wireless apparatus may determine, from the scheduling definitions, downlink transmission times and to start a timer at one of the determined downlink transmission times. The wireless apparatus may discontinue reception at expiration of the timer. The wireless apparatus may also, in response to reception of a downlink transmission, transmit an acknowledgement and to discontinue reception before the timer has expired.

Receiver scheduling in wireless networks

A system stores pedigrees that include details of how and when each of multiple blocks of encryption key material were distributed between two endpoints using quantum cryptographic techniques. The system receives an indication of a possible quantum cryptographic security violation and accesses the stored pedigrees to identify one or more of the multiple blocks of encryption key material that may have been compromised.

Pedigrees for quantum cryptography

A system for conserving energy in a multi-node network () includes nodes () configured to organize themselves into tiers (). The nodes () are further configured to produce a transmit/receive schedule at a first tier () in the network () and control the powering-on and powering-off of transmitters and receivers in nodes () in a tier adjacent () to the first tier () according to the transmit/receive schedule.

Energy efficient forwarding in ad-hoc wireless networks

A quantum cryptographic key distribution (QKD) relay () includes one or more interfaces (-through-N) and processing logic (). The one or more interfaces (-through-N) receive secret keys from other QKD relays in a QKD network. The processing logic () determines one or more paths for transporting the secret keys, using quantum cryptographic techniques, across a QKD network and route the secret keys towards a respective destination across the QKD network using the determined one or more paths.

Growing community of inventors

Bennington, VT, United States of America

David Spencer Pearson