Vmware, Inc.

Other

Airwatch LLC

Gm Global Technolgoy Operations, Inc.

Guardian Glass, LLC

David Shaw

Daniel E Zeck

Robert Worsnop

John Ryan Bard

Judy Z Shaw

Evan H Hurst

Marshall Anne Busbee

Rob Worsnop

Marshall B Brown

Emil Novakov

Shree Harsha

Christopher Henretty

William Pinner

William Christian Pinner

Anand Patel

Gregory Paul Prior

Phillip D Hamelin

Jeffrey M Polidan

Karishma Babu

Christopher K Wendel

Tim Sutherland

Disclosed are various approaches for workflow service back end integration. In some examples, a command is transmitted causing a client device to present a workflow action to perform. A user command to perform the workflow action is identified using the client device. Authentication data including user credentials and a navigation action for a visual user interface is identified. The user credentials are transmitted to the network service and an emulation of the navigation action is performed. A command that performs the workflow action is transmitted to the network service.

Workflow service back end integration

Disclosed are various approaches for polling federated services for notifications. A request for an access token for a federated service is sent to an authentication service. The access token for the federated service is received from the authentication service. A query is sent to the federated service for a notification, the query comprising the access token. The notification is received from the federated service.

Polling service

Disclosed are various approaches for workflow service back end integration. In some examples, a workflow service identifies a workflow action and a user account that is responsible for the workflow action. A command to present the workflow action for user authorization is transmitted to a client device associated with the user account. The workflow service transmits a command to perform the workflow action based on an identification of the user authorization.

Disclosed are various approaches for workflow service back end integration. In some examples, a hosting location is identified for a connector that handles communications with a network service. Authentication information that is selected based on the hosting location of the connector is appended to a service request. The authentication information includes a service credential that the connector uses to authenticate with the network service, if the connector is hosted locally to the workflow service. The authentication information includes instructions for the connector to retrieve the service credential from an enterprise-hosted data store, if the connector is hosted external to the workflow service. The service request is then transmitted with the selected authentication information.

Disclosed are various approaches for retrieving contacts from a plurality of federated services. In one example, an authentication notification is received from an identity manager. The authentication notification can include an identifier for a user account and a single sign-on token for the user account. A federated service to authenticate on behalf of the user account is identified. The single sign-on token is transmitted to the federated service for authentication. An authentication token and a refresh token are received from the federated service. The authentication token is determined to expire within a threshold time period. A determination is made that the refresh token has not expired. The refresh token is transmitted to the federated service for a replacement authentication token.

Contact consolidation across multiple services

Disclosed are various approaches for relaying and caching authentication credentials. A single sign-on (SSO) token is received, the SSO token representing a user account authenticated with an identity manager. An authentication request is then sent to a service that is federated with the identity manager in response to receipt of the SSO token, the authentication request including the SSO token. An access token is received in response to the authentication request, the access token providing access to the service for the user account authenticated with the identity manager for a predefined period of time. The access token and a link between the access token and the SSO token are then cached.

Authentication service

Systems and methods disclosed herein provide context-based application suggestions to a user in real time. A user device can identify a keyword displayed in an application, such as an email application. The user device can request a card from a connector external to the user device. The connector can identify an application that relates to the keyword and determine a current installation status for the application with respect to the user device. The connector can query a management server at which the user device is enrolled to request the installation status. If the application is not installed on the user device, the connector can instruct the user device to prompt the user to install the application. If the application is installed, the connector can instruct the user device to prompt the user to launch the installed application.

Providing context-based application suggestions

A storage rack is provided for storing glass sheets. The rack includes substantially horizontal and vertical portions. The substantially horizontal and/or vertical portion(s) of the rack include(s) one or more flexible supports, each including at least one channel. Arms are attached to the left and right sides of the rack. The rear legs have tabs attached thereto, with lower lips extending away from the rack. The rack is stackable with another rack, e.g., with the upper rack's rear sitting on the lower rack's arms, and with the upper rack's front supported by a support member extending upwardly from tubing provided in the lower rack that is accommodated in holes/recesses of the upper rack. The arms are sized, shaped, and arranged to reduce the likelihood of tipping of the upper rack, and the tabs help mitigate the effect of side-to-side movement of the upper rack relative to the lower rack.

Storage rack for glass articles

Disclosed are various approaches for workflow service back end integration. In some examples, a data request is received. The request is associated with a network service. A single sign-on (SSO) token is received. The SSO token represents a user account authenticated with an identity manager. Authentication data for the network service is identified based on the SSO token. The authentication data can specify an authentication site of the network service. A navigation action is automatically performed on the authentication site. The requested data is received. A command to present on a client device the data is transmitted to the client device.

Disclosed are various approaches for workflow service back end integration. In some examples, an event is detected. The event is associated with an enterprise. A workflow action to perform is identified based on event. A user account is identified using at least one of the workflow action and the event. A command to present the workflow action is transmitted to a client device. A user indication to perform the workflow action is identified. Authentication data for the network service is identified based on a single sign-on (SSO) token associated with the user account. The workflow action is automatically performed using the network service. An authentication with the network service is completed based on the authentication data.

Disclosed are various approaches for workflow service back end integration. In some examples, a service request is identified. The service request is associated with a network service. A single sign-on (SSO) token is received. The SSO token represents a user account authenticated with an identity manager. Authentication data for the network service is identified based on the SSO token. A hosting location of a connector for the network service is identified based on the authentication data. An authentication header is appended to the service request. The service request with the authentication header is transmitted to the connector.

Disclosed are various approaches for retrieving contacts from a plurality of federated services. A query is received from a client application executing on a client device, the query comprising a single sign-on token that identifies a user and a character string. A number of federated services that the user has permission to access are then identified. A plurality of authentication tokens are then retrieved from an authentication service, each of the plurality of authentication tokens identifying the user to a respective one of the plurality of federated services. Next, the authentication token and the character string are provided to a respective connector for each of the plurality of federated services that the user has permission to access. A plurality of responses are received, each of the plurality of responses being received from the respective connector corresponding to each of the plurality of federated services that the user has permission to access. Then the plurality of responses are provided to the client application executing on the client device.

Growing community of inventors

Buford, GA, United States of America

David Shaw