International Business Machines Corporation

David S Marshak

Andrew Lewis Schirmer

James Edward Christensen

Amy D Travis

Muhammed Fatih Bulut

William C Barlow

James Patrick Galvin, Jr

Tracee L Wolf

W Caleb Barlow

Arrangements relate to the management of data items representing intended future conversations. A plurality of first inputs related to a respective intended future conversation can be received. At least one data item representing the respective intended future conversation can be created for each first input. At least one attribute can be received for each of the plurality of intended future conversations associated with-each first input. In response to receiving at least one attribute for each of the plurality of the intended future conversations associated with each first input, the plurality of intended future conversations associated with each first input can be ranked in a particular order based on at least one of the received attributes. A listing of the intended future conversations that is based on the ranking can be generated.

Management of intended future conversations

A computer receives a first information related to a communication sent to a user device of a second person. The computer determines a user device of a first person using the first information. The computer sends a context information request to the user device of the first person. The computer receives a context information reply responsive to the context information request. The computer sends context information of the context information reply to the user device of the second person. The computer releases the communication to the user device of the second person.

Gathering context information for a communication

A computer receives a plurality of records each relevant to a relationship between a first person and a second person. The computer determines a communication score of a communication from the first person to the second person, wherein the score is based on at least one of the plurality of records. The computer compares the communication score to an established mediation threshold. Responsive to determining that the communication score violates the established mediation threshold, the computer passes the communication to a user device of the second person. Further, the computer prioritizes the plurality of records according to a set of priorities, and presents the plurality of records to the first person or to the second person.

Mediation and presentation of communications

A computer receives a first attempt at communication made via a first communication channel and stores a first attempt record corresponding to the first attempt at communication in an attempts file. The computer receives a second attempt at communication made through a second communication channel that is different from the first communication channel and stores a second attempt record corresponding to the second attempt at communication in the attempts file. The computer queues at least a portion of the first attempt record and at least a portion of the second attempt record. The computer determines that the first attempt at communication and the second attempt at communication were created by a common sender, determines a third communication channel for replying to the common sender, and transmits a third attempt at communication to the common sender via the third communication channel.

Aggregation and queuing of communications

A method, computer program product, and system for barcode scanning for communication is described. Barcode information is received. Location information associated with the barcode information is identified. Communication session information associated with a user is determined based upon, at least in part, the identified location information.

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Wrentham, MA, United States of America

David S Marshak