Pagerduty, Inc.

David Robert Cliffe

Justin David Kearns

Ophir Ronen

David Allen Lax Shackelford

Don Jeffrey Lopes

George William Kucera

David Aaron Cooper

Morgan Jacob Dornbush

Embodiments are directed towards to managing operations for an organization. An operation engine may be employed to provide operations metrics based on events and resolution actions associated with an incident. Update information may be provided to console modules included in operations command consoles (OCCs) each console module may include module views. The console modules may be employed to provide data objects to the module views. The module views may be employed to provide different visualizations of the incident based on a role that may be associated with the console modules. An OCC may be employed to provide other resolution actions to the operations engine and then that operations engine may provide additional update information to the console modules based on the other resolution actions.

Operations command console

Growing community of inventors

Waterdown, Canada

David Robert Cliffe