Certusview Technologies, LLC

Baxter International Inc.

David Pennington

Steven E Nielsen

Curtis Chambers

Jeffrey Farr

Shahid Din

Sherwin S Shang

Tahua Yang

John Biewer

Frank J Landherr

James J Alberti

Rick Gilbert

David Do

Joe Romack

Methods, apparatus and systems for computer-aided determination of quality assessment for locate and marking operations. In one example, information related to a locate and marking operation is electronically analyzed such that a quality assessment is made using assessment parameters that are dynamically selected based at least in part on first information describing at least some aspects of the locate and marking operation as performed by a field-service technician and second information relating to a description of the locate operation to be performed.

Methods and apparatus for quality assessment of a field service operation based on dynamic assessment parameters

A ticket approval system and method of performing quality control in a field service application. The method includes obtaining a ticket, performing at least one task associated with the ticket, collecting data associated with at least one task, and transmitting the data to a work management server including database and approval applications. Also provided is a method of reviewing the data received by the approval application for quality control purposes.

Ticket approval system for and method of performing quality control in field service applications

Methods, apparatus and systems for computer-aided determination of quality assessment for locate and marking operations. In one example, a quality assessment decision is solely under the discretion of a human reviewer, albeit facilitated in some respects by computer-aided display of information, and electronic record keeping and communication functions associated with the quality assessment result(s). In another example, information related to a locate and marking operation is electronically analyzed such that a quality assessment is not based solely on human discretion, but rather based at least in part on some predetermined criteria and/or metrics that facilitate an automated determination of quality assessment.

Apparatus and methods for evaluating a quality of a locate operation for underground utility

Methods and apparatus to evaluate a quality of a locate and/or marking operation performed at a work site of proposed excavation in response to a locate request ticket. A display device displays a first portion of a graphical user interface based on first information from the locate request ticket, and further displays a second portion of the graphical user interface based on second information relating to the locate and/or marking operation as performed at the work site by a field technician. One or more indications of a quality assessment of the locate and/or marking operation are generated based on a comparison of at least some of the first information and at least some of the second information, and an electronic record of the quality assessment is stored and/or transmitted based on the indication(s).

Methods and apparatus for analyzing locate and marking operations

Methods and apparatus to evaluate a quality of a locate operation performed at a work site of proposed excavation following issuance of the instruction to a field-service technician. An input/output (I/O) interface receives an electronic manifest of the locate operation. The electronic manifest includes geographic information indicating a first location at which the electronic manifest was created. A distance is determined between the first location and a second location at which the locate operation was requested to be performed. One or more indications of a quality assessment of the locate operation are generated based on whether the distance is within or equal to a predefined range.

Methods for overseeing and assessing a locate and marking operation. A ticket is received including ticket information regarding the operation, and a first locate technician is dispatched to perform the operation pursuant to the ticket information. A locate manifest is received that includes at least one digital image associated with a dig area in which the locate technician performed the operation. The locate manifest is compared to the ticket information, and a determination is made if the operation is 1) satisfactory, 2) unsatisfactory and requires further quality control assessment and/or at least partial re-performance, or 3) satisfactory but the first locate technician requires coaching. One or more electronic indications of one of 1), 2) and 3) are provided so as to generate an electronic record of a quality assessment of the locate and marking operation.

Ticket approval methods of performing quality control in underground facility locate and marking operations

Methods and apparatus for assessing a locate and marking operation. Ticket information is received as provided to a first locate technician prior to performing the operation. A locate manifest is received including a digital marked-up image of a geographic area surrounding a dig area in which the operation was performed, on which image at least one digital representation of at least one locate mark is electronically overlaid. The locate manifest, at least some of the ticket information, and a plurality of icons representing different possible quality assessments of the locate and marking operation are displayed. The plurality of icons includes an approved icon representing a satisfactory locate and marking operation, a QC icon representing an unsatisfactory locate and marking operation, and a coach icon representing that the first locate technician requires coaching. One of the displayed icons is selected so as to provide a quality assessment of the locate and marking operation.

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Juno Beach, FL, United States of America

David Pennington