Avaya Inc.

David Mcknight

Stephen R Whynot

Robert Giacolo

Greg Osterhout

Norbert Weis

A request to establish a communication session is received at a cloud communication application. The request is from a first enterprise communication device to establish a communication session with a second communication device that is typically also within the enterprise. In response to receiving the request to initiate the communication session, the cloud communication application directs the first enterprise communication device to use an enterprise media server for sending a media stream of the first communication session. This allows the cloud communication application to provide one or more cloud services for the media stream via a communication channel that has been previously established between the cloud communication application and the enterprise media server. This results in the media stream being sent within the enterprise, thus, providing enhanced security. In addition, less bandwidth is required because the media streams do not have to be sent to and from the cloud.

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Garland, TX, United States of America

David Mcknight