Accenture Global Solutions Limited

Accenture Global Services Gmbh

David M Klimek

Kunal Mehta

Edward Engles

Ziqiu Li

David H Nguyen

Allison Youngdahl

Shawn D Meyer

Farah Lalani

Justin Melde

Rob W Honts

Kate Wilson

Robert Freele

Brian Svehaug

Stephanie Anderson

The disclosure relates to methods, systems, and apparatuses, including computer programs on a computer storage medium, for generating a dynamic user interface and playing a video within the dynamic user interface. A dynamic computer user guidance system includes a user interface generation module that causes a display of a dynamic user interface. The dynamic user interface provides a plurality of instructions via one or more dynamic elements. The user interface generation module generates a user interface status indicator. The system includes a video control module that an integrated video to play in the dynamic user interface in response to receipt of the user interface status indicator. The video control module generates a video status indicator. A synchronization module communicably coupled to the user interface generation module and the video control module synchronize a state change in one or more dynamic elements in response to receipt of the video status indicator.

Video-integrated user interfaces

A device may obtain a user identifier associated with a user. The device may identify a self-service task to be performed by the user using a user device. The self-service task may be a task that does not require the user to interact with another person. The device may obtain account information, specific to the user, based on the user identifier and the self-service task. The device may generate a self-service demonstration that includes instructions for performing the self-service task, media content for communicating the instructions, and the account information specific to the user. The device may provide the self-service demonstration for presentation to the user. The device may receive an indication of an interaction, by the user, with the self-service demonstration. The interaction may include user input, and the device may modify the account information based on the user input.

Generating and providing a self-service demonstration to facilitate performance of a self-service task

According to an example of the present disclosure, an information technology (IT) environment, such as a data center, a cloud services platform or other type of computing environment, may include computer resources that are dynamically allocated to workloads. A model is generated to estimate performance and allocate computer resources to the workloads.

Computer resource allocation to workloads in an information technology environment

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North Bethesda, MD, United States of America

David M Klimek