Bank of America Corporation

David M Andersen

Michael J Mayer

Emerson D Miller

Phillip L Richards

Eric B Hobart

David W Stellhorn

Brian L Toomey

Chadwick R Renfro

Philip L Richards

John N Whalen

Christopher P Higgins

Brandee Lynn Bunton

Jeffrey Chatfield Laughton

Lorettajean Cross Maguire

Benjamin Clark

Jeffrey V Knox

Embodiments of the invention relate to systems, methods, and computer program products for the management of custodians within an electronic discovery system. Embodiments of the invention herein disclosed provide for methods of creating, maintaining, and utilizing a unified custodian directory for the purposes of carrying out electronic discovery within an enterprise environment. By employing a unified custodian directory to manage custodians apart from the electronic discovery cases to which they relate, the custodian management system of the present invention promotes efficiencies in the field of electronic discovery.

Custodian management system

Embodiments of the invention relate to systems, methods, and computer program products for improved electronic discovery. Embodiments herein disclosed provide for an enterprise-wide e-discovery system that provides for source-to-processing file conversion of electronic communications and, in some embodiments, decryption of encrypted electronic communication entries for the purpose of efficiently processing data and supplying the electronic data to third party data analysis providers.

Source-to-processing file conversion in an electronic discovery enterprise system

In general, embodiments of the invention relate to systems, methods, and computer program products for previewing, in a safe environment, a given web page that is or may be conducting dangerous or fraudulent activity, including malware distribution and phishing activity. More particularly, embodiments of the invention relate to previewing a given web page in a safe environment by obtaining and breaking down the source code behind the given web page and constructing a preview of the web page without any potentially harmful images, scripts, executables, and/or the like.

Browser preview

Embodiments of the invention relate to systems, methods, and computer program products for improved electronic discovery and custodian management. Embodiments herein disclosed provide for an enterprise wide e-discovery system that provides for data to be identified, located, retrieved, preserved, searched, reviewed and produced in an efficient and cost-effective manner across the entire enterprise system. In addition, by structuring management of e-discovery based on case/matter, custodian and data and providing for linkage between the same, further efficiencies are realized in terms of identifying, locating and retrieving data and leveraging results of previous e-discoveries with current requests.

Electronic discovery system

Embodiments of the invention are directed to systems, methods, and computer program products configured to determine communities within an organization dynamically based on the distribution of entitlements within the organization.

Dynamic community generator

Embodiments of the invention relate to systems, methods, and computer program products for improved electronic discovery. More specifically, embodiments relate to providing positive identification of individuals for addition, as custodians, to cases or matters within an electronic discovery system. The identification is performed simultaneously, in bulk, using disparate information related to the individuals. In this regard, individuals can be positively identified through one specific identification procedure, without having to search multiple databases to verify the identity of an individual/custodian. In addition to positively identifying custodians, the present invention provides for adding the identified custodians, simultaneously, in bulk, to a case or matter and, in some embodiments, uploading or otherwise transferring custodian profile data to the case management system/database, as need be.

Positive identification and bulk addition of custodians to a case within an electronic discovery system

In general, embodiments of the invention relate to systems, methods, and computer program products for determining the probability that a given website is conducting or is related to fraudulent activity, including phishing activity. More particularly, embodiments of the invention relate to automatically monitoring and scoring URLs for fraudulent activity by parsing keywords, combinations of keywords, and other relevant data from an input communication, such as an email, and analyzing the data obtained against a database containing a plurality of grading factors.

Phish probability scoring model

Embodiments of the invention relate to systems, methods, and computer program products for remotely collecting data stored by a user in one or more network storage areas residing on a network. For example, embodiments of the method involve utilizing a mapping tool to identify at least one network storage area associated with the user, utilizing a collection tool to access at least one network storage area via a network, copying the data stored on the at least one network storage area, and transmitting the data from the at least one network storage area to a collection server.

Network storage device collector

Embodiments of the invention relate to systems, methods, and computer program products for improved electronic discovery. Embodiments herein disclosed provide for an enterprise-wide e-discovery system that provides for validity verification of electronic communications prior to subsequent processing, such as decryption or standardized format conversion.

Electronic communication data validation in an electronic discovery enterprise system

Apparatus, methods and computer program products are described herein for automatically decrypting electronic communication that is harvested from custodians in an enterprise-wide electronic discovery system. Automatic decryption provides for electronic communication that is encrypted to be decrypted, even in instances in which the system is not provided the password and/or decryption key(s) from the encrypting custodian. The automatic decryption process, which ensues prior to delivering data to the third party data analysis provider or the requesting party, allows for data that may otherwise be unavailable or incomprehensible to the third party or requester to be readily accessible. Thus, decryption of such data in a relatively efficient and automated manner is highly beneficial.

Decryption of electronic communication in an electronic discovery enterprise system

Embodiments of the invention relate to systems, methods, and computer program products for a local collection tool that is configured to run as an authorized background service process. As such, the local collection tool of the present invention is capable of being executed in the absence of the device user's credentials. As a result, local collection can be accomplished without the user being present or covertly without the user's knowledge of collection process. Moreover, the back-up file generated by the collection tool may include encrypted data, which can automatically be decrypted by the collection entity through application of a master key.

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Charlotte, NC, United States of America

David M Andersen