Salesforce Com, Inc.

David Louvton

Gautam Vasudev

Peng-Wen Chen

Bibin Abraham

Disclosed herein are system, method, and computer program product embodiments for enabling and/or configuring cloud-based application. In an embodiment, a cloud system provides a cloud-based computing platform accessible by user input devices to perform cloud-based computing. The cloud system also includes an application exchange, allowing user input devices to select other cloud-based applications and/or software to enable and use with the cloud-based computing platform. The cloud-based application may be hosted by a third party cloud system that enables the functionality of the cloud-based application. When a user input device selects a cloud-based application to enable, cloud system generates an installation and configuration process to seamlessly install and configure the cloud-based application within the cloud-based computing platform. In this manner, the cloud system integrates the configuration process into the cloud-based computing platform.

System and method for third party application enablement

Disclosed are some implementations of systems, apparatus, methods, and computer program products for facilitating the configuration of a softphone. A client machine registers with a data provider via a network as a listener of navigation change events that each pertains to a corresponding Uniform Resource Locator (URL) visited by a user of the client machine. The client machine processes a message received from the data provider via a network, where the message includes event information regarding a navigation change event, the event information including information regarding a URL visited by a user of the client machine. The client machine updates a first part of a user interface in a web browser on a display device of the client machine based, at least in part, on the event information, a second part of the user interface displaying information received from the data provider. The first part of the user interface is configured to receive input initiating outgoing phone calls and display phone event information pertaining to incoming phone calls received from a phone system via a proxy server in communication with the client machine.

Growing community of inventors

Berkeley, CA, United States of America

David Louvton