Other

Wal-mart Stores, Inc.

Convergys Cmg Utah Inc.

Convergys Customer Management Group, Inc.

David L Young

Daniel Keele Burgin

William Randy Watler

Scott Moore Gosling

William Randall Watler

Ioannis Pavlidis

Robert Reich

Peter J Newcomb

Kimbal J Musk

Jonathan Robert Phillips

A method and system for ranking Web pages in a Web search engine is described. One illustrative embodiment receives a Web search query from a particular user, the query including at least one keyword; identifies one or more Web pages that contain the at least one keyword; determines, for each of the one or more Web pages, a raw page ranking; adjusts the raw page ranking of each of at least one Web page among the one or more Web pages based on direct evidence of how interesting that Web page is to users to produce an adjusted page ranking, the direct evidence being derived from clickstream data collected from the users; and presents, as search results, the at least one Web page to the particular user in accordance with the adjusted page rankings.

Method and system for ranking web pages in a search engine based on direct evidence of interest to end users

A system and method for displaying content in a browser window associated with an end-user is described. In one implementation, data that includes links is received from a content provider, each of the links is identified and encoded, and the received data along with the links are displayed in the end-user's browser window.

System and method for automated end-user support

A system and method for dynamic modification and generation of data. One embodiment includes an annotation server that is connected to a user and a content provider. The annotation server is configured to modify a copy of an enterprise's stored Web content without necessarily modifying the actual stored Web content. The annotation server then provides the modified content to the user for viewing or other use.

System and method for dynamic modification of web content

Growing community of inventors

Boulder, CO, United States of America

David L Young