Bank of America Corporation

David L Yommer

John R Sampson

Methods, systems, and computer-readable media for detecting errors within a system by using behavior profiles are presented. At a first time, user requests may be received and serviced. The serviced user requests may be logged. Based on the logged user requests, profiles may be determined. At a second time, user requests may be received and serviced. The serviced user requests may be logged. The logged serviced user requests may be compared to the profiles determined at a first time. For example, the determined profiles may include an error rate for serviced user requests. At the second time, an error rate for the logged serviced user requests may be compared to an error rate included the determined profiles. Serviced users requests may be flagged based on the comparison.

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Rock Hill, SC, United States of America

David L Yommer