Palantir Technologies Inc.

David Karesh

Andrew Colombi

Cody Moore

William Ward

Yiwei Gao

Alexander Ince-Cushman

Mohammad Bukhari

Daniel Kozlowski

Jason Richardson

Michael Glazer

Brian Dorne

Daniel Robinson

Derek Rabideau

Alan Pierce

Dylan Davis

Matthew Dailey

Hongyi Yao

Richard Allen Ducott, Iii

A metrics collection system for collecting software usage metrics from one or more client devices at deployments. A computer, such as a server configured to execute the metrics collection system, collects software usage metrics (e.g., as a metrics submission from a client device) of the software product at the deployment, identifies a metrics type of the software usage metrics collected, assigns the software usage metrics to a metrics category, and calculates and updates a metrics score of the metrics category, based on the software usage metrics collected.

System to collect and visualize software usage metrics

A computer-implemented method comprises receiving, by a processor, search requests to search a database; receiving a reindex request to reindex information in the database based on a new ontology for the database or a new number of shards for a first index server; initiating, by the processor, generation of a second index for the database while a first index managed by the first index server continues to be used live for responding to received search requests; completing the generation of the second index during a certain period when no search request is sent to the first index server; and in response to the completing, using the second index live for responding to received search requests.

Database live reindex

Example embodiments involve a metrics collection system for collecting software usage metrics from one or more client devices at deployments. A computer, such as a server configured to execute the metrics collection system, collects software usage metrics (e.g., as a metrics submission from a client device) of the software product at the deployment, identifies a metrics type of the software usage metrics collected, assigns the software usage metrics to a metrics category, and calculates and updates a metrics score of the metrics category, based on the software usage metrics collected.

Systems and methods for live reindexing include receiving, at a dispatch server, a request to reindex a database, wherein, at the time the request to reindex is received, the dispatch server is configured to send queries for information in the database to a first index server, the first index server comprising a first index of information in the database. The systems and methods further include, responsive to receiving the request to reindex and while the database is live, generating a second index of the information in the database, storing the second index at a second index server, and configuring the dispatch server to use the second index server as a live index server and to no longer use the first index server as a live index server.

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Palo Alto, CA, United States of America

David Karesh