Siebel Systems, Inc.

David John George

David L Rabbers

Martin Susser

Joseph Harb

Chris Haven

Pi-Yu Chung

Aaron B Hansen

Brian Scott

Wen-Hsin Lee

Dennis Ferry

Magnus Vejlstrup

Jaya Srinivasan

Xiao Fei Huang

Maria Elisabeth Kaval

Java Srinivasan

Roderick Marcus Sloan

Karn Betrice King Choi

Roland J Gonzalez

Travis Walters

A method and system for synchronizing a main database of a server and a local database of a handheld device. A user can use an application residing in the handheld device to make transactions in the local database. During a synchronization operation, the handheld device and server are coupled. The system then determines whether the application should be updated and, if so, causes the server to provide an update. The system also causes the handheld device to provide to the server information related to the transactions made by the user to the local database. The system causes the server to perform transactions on the main database based on the transaction information. The system also causes the server to extract data from the main database. The server can then provide at least some of the extracted data to the handheld device to update the local database.

Method and system for server synchronization with a computing device

A method of displaying data on a display screen is provided wherein first and second display zones are provided on the display screen. The display zones are sized so that, in combination, they substantially occupy a predetermined display area of the display screen which may, for example, be the display screen of a handheld device. In one embodiment, the relative sizes of the display zones are dynamically set dependent upon content to be displayed in each display zone. For example, a display zone for displaying list content may be larger than a display zone for displaying form content. The display zones may be arranged in a lateral fashion wherein they have substantially similar heights, or arranged in a stacked fashion with substantially similar widths. The respective widths or heights, as the case may be, may be sized dependent upon the content for display in each zone.

Method for content-sensitive resizing of display

A method and system for synchronizing a main database of a server and a local database of a handheld device. A user can use an application residing in the handheld device to make transactions in the local database. In a synchronization operation, a synchronization client is used to: establish a connection between a server and the synchronization client; receive an identifier for the main database's structure from the server; receive an identifier for the version of the handheld application from the server; send transaction information to the server; receive metadata to update the handheld application; and receive data extracted from the main database from the server. The synchronization client is also used to update filter information used by the server to reduce the size of the data downloaded to the handheld device.

Method and system for client-based operations in server synchronization with a computing device

A method and system for building/updating grammars in voice access systems is disclosed. The method includes receiving a grammar update request from a voice access system, retrieving data, filtering the data and providing the filtered data to the voice access system. The grammar update request identifies a navigation context of a user interface provided by a data system. The user interface provides access to information in the data system. The data is retrieved from the data system and pertains to the navigation context. The filtering is performed to obtain filtered data pertaining to user interface (UI) objects enabled for grammar updates.

Method and system for building/updating grammars in voice access systems

A method and apparatus for transferring information in synchronizing a server and a handheld device are disclosed. The information is binary information that is then compressed using a suitable compression algorithm. The compressed binary data is then text encoded using a suitable text encoding algorithm. The text encoded information is then encoded according to a protocol associated with the connection between the server and the handheld device. For example, the server can perform the compression and encoding operations on database data to be downloaded to the handheld device to reduce the time needed to transfer the information between the server and the handheld device.

Method and system for transferring information during server synchronization with a computing device

Method and System to update grammar information in a voice access system that provides access to a data system. A user interface (UI) is provided to enable an administrator to select UI object pertaining to a user interface provided by the data system to provide grammar update support for. The data system user interface corresponds to a UI that users would see if using computer client connection to the data system. XSLT style sheets are built based on the UI objects that are selected for grammar update. A grammar update request may then submitted that identifies a navigation context of the data system UI, a style sheet to apply, and an optional last update value. In response to receiving the request, the system retrieves data from the data system pertaining to the navigation context; and filters the data using the identified style sheet and the last update value and provides the filtered data back to the voice access system to update its grammar.

A method and system that provides filtered data from a data system. In one embodiment the system includes an API (application programming interface) and associated software modules to enable third party applications to access an enterprise data system. Administrators are enabled to select specific user interface (UI) objects, such as screens, views, applets, columns and fields to voice or pass-through enable via a GUI that presents a tree depicting a hierarchy of the UI objects within a user interface of an application. An XSLT style sheet is then automatically generated to filter out data pertaining to UI objects that were not voice or pass-through enabled. In response to a request for data, unfiltered data are retrieved from the data system and a specified style sheet is applied to the unfiltered data to return filtered data pertaining to only those fields and columns that are voice or pass-through enabled.

Growing community of inventors

Bellevue, WA, United States of America

David John George