Sorenson IP Holdings, LLC

Lucent Technologies Inc.

Other

Bell Telephone Laboratories

Nuance Communications, Inc.

Interactions Corporation

At+t Corp.

University of Colorado

Agere Systems Guardian Corp.

American Telephone and Telegraph, Co.

David James Thomson

Jadie Adams

Shane Roylance

Jonathan Skaggs

Kenneth Boehme

Jasper Cheekeong Pan

Partha Pratim Mitra

Joshua McClellan

Jalaja Ramanadham

David Black

Michael J Johnston

Vivek Kumar Rangarajan Sridhar

Louis J Lanzerotti

Scott Boekweg

Eric David Leonard

Jason Dunn

Travis Smith

Gregory Peter Kochanski

Adam Montero

George Knoedl, Jr

Ethan Selfridge

Larissa Lapshina

Yoryos Yeracaris

Michael R Andrews

Kenneth Frank Smolik

John Anthony Tyson

Ross McPherson

Adam Ethan Calihman

Lester V Medford

Roland J Turner

Sunil Baidar

Craig R Lindberg

Carol G Maclennan

Tori Walton

Ryan D Riel

Kerry Brown

Doug Bergman

David W Johnson, Jr

Glenn Andrew Mohan

Cody Barton

Mahnoosh Mehrabani Sharifbad

Suresh Subramanian

Cindy M Pribble

Rainer Volkamer

A method may include obtaining first audio data of a first communication session between a first and second device and during the first communication session, obtaining a first text string that is a transcription of the first audio data and training a model of an automatic speech recognition system using the first text string and the first audio data. The method may further include in response to completion of the training, deleting the first audio data and the first text string and after deleting the first audio data and the first text string, obtaining second audio data of a second communication session between a third and fourth device and during the second communication session obtaining a second text string that is a transcription of the second audio data and further training the model of the automatic speech recognition system using the second text string and the second audio data.

Training of speech recognition systems

A method of transcript presentation may include generating, by a device, audio data by capturing via a microphone of the device an audible audio signal that is broadcast by the device. The audible audio signal may include words. The method may also include obtaining, at the device, transcript data. The transcript data may be generated using the audio data and may include a transcription of the words of the audible audio data. The method may also include presenting, by the device, the transcription.

Transcription generation

A method to access a device may include obtaining, at a first device, data over a short-range wireless network from a second device. The data may originate at a remote system that sends the data to the second device through a network connection over a wide area network. The method may also include in response to a fault at the second device, obtaining, at the first device from the remote system, a maintenance command for the second device. The maintenance command may be obtained by the first device over an analog voice network. The method may also include directing, from the first device to the second device, the maintenance command over the short-range wireless network to enable the second device to perform the maintenance command.

Network device maintenance

A method to transcribe communications may include selecting a first transcription generation technique from among multiple transcription generation techniques for generating transcriptions of audio of one or more communication sessions that involve a user device and obtaining performances of the multiple transcription generation techniques with respect to generating the transcriptions of the audio. The method may also include monitoring comparisons between the performances of the multiple transcription generation techniques and obtaining input from the user with respect to the comparisons. The method may further include selecting a second transcription generation technique from among the multiple transcription generation techniques based on the input from the user.

Transcription generation technique selection

A method of transcription communication may include obtaining, at a first device, audio data during a communication session between the first device and a remote device. The audio data may be obtained from a public switched telephone network. The method may also include directing the audio data from the first device to a second device over a short-range wireless network. The second device may host the short-range wireless network. The method may further include directing the audio data from the second device to a remote transcription system over a wireless cellular network and obtaining, at the second device, transcript data from the remote transcription system over the wireless cellular network. The method may also include limiting data transmitted and received over the wireless cellular network as authorized by the second device to data associated with transcription of audio obtained by the first device over the public switched telephone network.

Transcription communication

A method may include obtaining first audio data originating at a first device during a communication session between the first device and a second device. The method may also include obtaining an availability of revoiced transcription units in a transcription system and in response to establishment of the communication session, selecting, based on the availability of revoiced transcription units, a revoiced transcription unit instead of a non-revoiced transcription unit to generate a transcript of the first audio data. The method may also include obtaining revoiced audio generated by a revoicing of the first audio data by a captioning assistant and generating a transcription of the revoiced audio using an automatic speech recognition system. The method may further include in response to selecting the revoiced transcription unit, directing the transcription of the revoiced audio to the second device as the transcript of the first audio data.

Switching between speech recognition systems

A facemask system with automated voice display is disclosed. The facemask includes a covering configured to be positioned about the face of a user. At least one microphone is positioned adjacent the covering and the facemask includes a display for displaying language spoken captured by at least one microphone. A processor is in operable communication with the microphone and the display. The facemask includes a memory that contains instructions that can be executed by the processor to perform operations. The operations include receiving signals from at least one microphone, identifying language contained within the signals, and displaying the language on the display.

Facemask with automated voice display

A method may include obtaining an indicator that a first device is in a location of a second device and in response to obtaining the indicator, sending a redirect request to a communication service provider of the first device to direct, to the second device, incoming communication requests handled by the communication service provider that are directed to the first device. The method may further include after sending the redirect request and after a communication request to a communication session is directed to the first device, obtaining, at the second device, a communication indication to participate in the communication session. The method may further include directing audio of the communication session to a transcription system and obtaining, at the second device, the transcription of the audio from the transcription system. The method may also include presenting, by the second device, the audio and the transcription.

Communication transfer between devices

A method may include obtaining a first audio signal including first speech originating at a remote device during a communication session between the remote device and a communication device and obtaining a second audio signal including second speech originating at the communication device during the communication session between the remote device and the communication device. The method may also include obtaining a characteristic of the communication session from one or more of: the first audio signal, the second audio signal, and settings of the communication device and determining a hearing level of a user of the communication device using the characteristic of the communication session.

Hearing accommodation

A method to present a summary of a transcription may include obtaining, at a first device, audio directed to the first device from a second device during a communication session between the first device and the second device. Additionally, the method may include sending, from the first device, the audio to a transcription system. The method may include obtaining, at the first device, a transcription during the communication session from the transcription system based on the audio. Additionally, the method may include obtaining, at the first device, a summary of the transcription during the communication session. Additionally, the method may include presenting, on a display, both the summary and the transcription simultaneously during the communication session.

Transcription summary presentation

A method may include obtaining first audio data originating at a first device during a communication session between the first device and a second device. The method may also include obtaining a first text string that is a transcription of the first audio data, where the first text string may be generated using automatic speech recognition technology using the first audio data. The method may also include obtaining a second text string that is a transcription of second audio data, where the second audio data may include a revoicing of the first audio data by a captioning assistant and the second text string may be generated by the automatic speech recognition technology using the second audio data. The method may further include generating an output text string from the first text string and the second text string and using the output text string as a transcription of the speech.

Transcription generation from multiple speech recognition systems

A method may include obtaining first audio data of a communication session between a first device and a second device and obtaining, during the communication session, a first text string that is a transcription of the first audio data. The method may further include directing the first text string to the first device for presentation of the first text string during the communication session and obtaining, during the communication session, a second text string that is a transcription of the first audio data. The method may further include comparing a first accuracy score of the first word to a second accuracy score of the second word and in response to a difference between the first accuracy score and the second accuracy score satisfying a threshold, directing the second word to the first device to replace the first word in the first location as displayed by the first device.

Word replacement in transcriptions

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Murray Hill, NJ, United States of America

David James Thomson