United Services Automobile Association (usaa)

David James

Carlos J P Chavez

Donna Moncrief Brown

Andrea Richardson

Victoria A Santos

Irvin Lee Smith

David John Pflug

Elisabeth Rose Gutierrez

Rachel Elizabeth Csabi

Mitzi Ruiz

Quian Antony Jones

D'Andre Nepoleon Covin

D'André Nepoleon Covin

Techniques for cooperative document generation include methods, one of the methods includes receiving, from a mobile device, a request to start an insurance claim, the mobile device including an application configured to guide the user through the claim process. The method includes establishing a session between a computer and the mobile device. The method includes displaying images of the user interface of the mobile device. The method includes receiving information concerning the insurance claim from the mobile device, the information provided by the user in response to prompts provided on the mobile device. The method includes displaying the information on the computer. The method includes enabling the customer service representative to alter the information or request additional information be provided. The method includes adding the information to a data record regarding the insurance claim in response to an indication that the customer service representative has verified the information.

Simplified interactive user interface

An augmented reality structural assessment system may include a display device, at least one sensor configured to generate image data from a structure, and a processor. The processor may receive the image data that represents one or more portions of the structure and receive motion data representative of a number of steps traversed by a user about the structure. The processor may generate a visualization of a scenario related to structural damage to the one or more portions of the structure of the image data. The visualization may be presented to a user via the display device, such that the visualization augments a view of the structure via the display device to include the one or more dimensions. The processor may then receive input data regarding one or more assessments of damage to the structure corresponding to the scenario, the image data, and the one or more dimensions, and store the data regarding one or more assessments of damage in a storage component. The processor may then generate a policy quote based in part on the one or more assessments.

Systems and methods for employing augmented reality in appraisal and assessment operations

A system may include a database that has a number of datasets regarding a number of commercial items. The system may also include a processor that may communicative couple to a mobile electronic device. The processor may receive an image of a commercial item from the mobile electronic device, determine an identity of the commercial item based on the image and the number of datasets in the database, and determine one or more information links relevant to the commercial item based on the identity. The one or more information links may display information regarding the commercial item. The processor may then send the one or more information links to a mobile electronic device. The mobile electronic device may then display the one or more information links with the image.

Directed information assistance systems and methods

An augmented reality structural assessment system may include a display device, at least one sensor configured to generate image data from a structure, and a processor. The processor may receive the image data that represents one or more portions of the structure and receive motion data representative of a number of steps traversed by a user about the structure. The processor may generate a visualization of a scenario related to based on a scenario related to structural damage to the one to the one or more portions of the structure of the image data. The visualization may be presented to a user via the display device, such that the visualization augments a view of the structure via the display device to include the one or more dimensions. The processor may then receive input data regarding one or more assessments of damage to the structure corresponding to the scenario, the image data, and the one or more dimensions, and store the data regarding one or more assessments of damage in a storage component. The processor may then generate a policy quote based in part on the one or more assessments.

An augmented reality structural assessment system may include a display device, at least one sensor configured to generate image data from a structure, and a processor. The processor may receive the image data that represents one or more portions of the structure and generate a visualization of a scenario related to structural damage to the one or more portions of the structure. The visualization may be presented via the display device, such that the visualization augments a view of the structure via the display device. The processor may then receive input data regarding one or more assessments of damage to the structure corresponding to the scenario and the image data and store the data regarding one or more assessments of damage in a storage component.

Growing community of inventors

San Antonio, TX, United States of America

David James