Cvs Pharmacy, Inc.

David Harkins

Jared P Tancrelle

Dustin Wayne Humphreys

Nathaniel D Gilman

Himanshu Gupta

Brian A Tilzer

John Robert Hoenick

Renee L Hoyceanyls

Patrick J Walsh

Eric G Parrish

Grant D Pill

Matthew K Scott

Anna Lasko

Kim Kiser

A pre-processing and fulfillment system and method are described. In some implementations, the method may include receiving an order containing a retail component and a pharmacy component, processing the order for the pharmacy component and the retail component, and generating a tracking token identifying the order and authorizing a party to receive a component of the order. The method may include transmitting fulfillment instructions to a fulfillment system based on processed information for the order, and transmitting the tracking token to a computing device of the authorized party. Some implementations may also include receiving a signal indicating receipt of the tracking token and an authorized transfer of the component, and updating a status of the order based on the received signal.

Intelligent pre-processing and fulfillment of mixed orders

An issue with a pharmacy order that requires user interaction to complete the order is detected. A status message that includes information tailored to the issue and a link to additional information is sent to the customer who placed the order. A request for the additional information is received via the link, and the additional information is transmitted for display on the client device.

Digital order tracking

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Warwick, RI, United States of America

David Harkins