Verizon Patent and Licensing Inc.

Level 3 Communications, LLC

Verizon Laboratories Inc.

David G Kenneson

Boris S Elman

Andrew Silletti

Henning Gunther Schulzrinne

Piotr Boni

Vishal K Singh

A method may include receiving first event information about a first entity; receiving second event information about a second entity different from the first entity; associating the first entity and the second entity based on a user associated with the first entity and the second entity; and deriving presence event information based on the first event information and the second event information.

Derived presence-aware service from associated entities

A graphical user interface and method for customer centric network management. The graphical user interface includes a first view showing text input by a user indicative of customer identification data corresponding to a customer in a network. This data is received by a server connected to the user. The server retrieves stored information corresponding to the customer identification data from a database and provides the stored information and actual circuit path information corresponding to a customer service based on the stored information to the graphical user interface. A second view of the graphical user interface shows the stored information, and a third view shows a graphical representation of a customer path corresponding to the actual circuit path information.

Graphical user interface and method for customer centric network management

Growing community of inventors

Acton, MA, United States of America

David G Kenneson