Salesforce Com, Inc.

Salesforce, Inc.

David Engelberg

Andrew Michael Chung

Diana Berlin

John Arlan Brock

Nate Botwick

Merwan Hade

Justin Edmund

Norris Lee

Christopher Masterson

Anh Khuc

Ben Cronin

Matthew Chan

Yang Su

Pedram Razavi

Kyle Meyer

Christopher De La Iglesia

Disclosed herein are system, method, and computer program product embodiments for sharing of collaborative documents with users via instant messaging. In one aspect, a collaborative application is configured to display one or more user interfaces associated with a collaborative application that allows a user to engage in a real-time chat between and among one or more users. The collaborative application may also present one or more user interfaces that allow the user to select one or more references of collaborative documents stored at a remote document datastore, and then share these references of collaborative documents with one or more users in the real-time chat. In one example, these references may be represented in real-time chat as a user interface element that visually present the collaborative document title and associated collaborative document pictogram or icon.

Sharing of collaborative documents with users via instant messaging

Described herein are a system, apparatus, device, method, and/or computer program product embodiments and/or combinations and sub-combinations thereof for displaying a live database record in a chat session. In a given embodiment, a collaborative communications system may cause display of a subset of fields the database record in a chat session. The collaborative communications system may detect activation of the chat session. The collaborative communications system may retrieve the current values of the subset of fields. Upon retrieval, the collaborative communications system causes display of the subset of fields of the database record including an updated value for a field in the chat session.

Live database records in a chat platform

Display screen or portion thereof with animated graphical user interface

Display screen or portion thereof with graphical user interface

Growing community of inventors

Seattle, WA, United States of America

David Engelberg