Pindrop Security, Inc.

International Business Machines Corporation

Hewlett-packard Development Company, L.P.

David Bryan Dewey

Scott Strong

Kailash Patil

Vijay Balasubramaniyan

Hassan Kingravi

Raj Bandyopadhyay

Telvis Calhoun

John Cornwell

Nick Gaubitch

Payas Gupta

Thomas Cross

Takehiro Takahashi

Robert G Freeman

Paul Elliott Griswold

Aude Marzuoli

Darrell O Swope

David Charles Means

Systems, methods, and computer-readable media for call classification and for training a model for call classification, an example method comprising: receiving DTMF information from a plurality of calls; determining, for each of the calls, a feature vector including statistics based on DTMF information such as DTMF residual signal comprising channel noise and additive noise; training a model for classification; comparing a new call feature vector to the model; predicting a device type and geographic location based on the comparison of the new call feature vector to the model; classifying the call as spoofed or genuine; and authenticating a call or altering an IVR call flow.

Call classification through analysis of DTMF events

Systems and methods for call detail record (CDR) analysis to determine a risk score for a call and identify fraudulent activity and for fraud detection in Interactive Voice Response (IVR) systems. An example method may store information extracted from received calls. Queries of the stored information may be performed to select data using keys, wherein each key relates to one of the received calls, and wherein the queries are parallelized. The selected data may be transformed into feature vectors, wherein each feature vector relates to one of the received calls and includes a velocity feature and at least one of a behavior feature or a reputation feature. A risk score for the call may be generated during the call based on the feature vectors.

Fraud detection in interactive voice response systems

The invention may verify calls to a telephone device by activating call forwarding to redirect calls for the telephone device to a prescribed destination; receiving a message from a server verifying the call; deactivating call forwarding to receive the call; and reactivating call forwarding when the call is concluded. In another embodiment, the invention may, in response to a telephone device initiating a call to a second telephone device installed with a particular application or software, transmit a message to a server causing it to instruct the second telephone device to deactivate call forwarding. In yet another embodiment, the invention may cause a server to receive a message from a prescribed location indicating that a call was received via call forwarding, and in response to the message, transmit an instruction to the intended recipient to deactivate the call forwarding if the call is verified as legitimate.

Call authentication using call forwarding

Methods and systems for detecting new calls from an existing spam or robocaller and aggregating calls that originate from the same infrastructure using a telephony honeypot are disclosed. An example method may receive a telephone call to a telephony honeypot and store metadata and a call audio recording associated with the telephone call. A transcript may be created of the call audio recording. Audio features may be extracted from the call audio recording. The transcript may be compared to other previously-received transcripts in order to determine a similarity between the call and previously-received calls. Audio features and metadata may also be compared to determine whether the call is similar to other previously-received calls. If a call is similar, the call may be identified with the same spam campaign or robocaller as the similar, previously-received call.

Apparatus and method for detecting new calls from a known robocaller and identifying relationships among telephone calls

A method and apparatus for establishing a wireless connection. A digital certificate having a second name is obtained by a processor unit in response to receiving a selection of a network using a first name broadcast by a wireless access point. A determination is made by the processor unit as to whether the digital certificate is valid. A determination is made by the processor unit as to whether the second name in the digital certificate matches the first name broadcast by the wireless access point. The processor unit establishes the wireless connection to the wireless access point in response to the digital certificate being valid and the second name in the digital certificate matching the first name broadcast by the wireless access point.

Wireless connections to a wireless access point

Establishing a wireless connection to a wireless access point

Call detail record analysis to identify fraudulent activity

Growing community of inventors

Milton, GA, United States of America

David Bryan Dewey