Box Limited

Dave Sawyer

Florian Jourda

Kunal Parmar

Griffin Dorman

Benjamin Campbell Smith

Eric Vandenberg

Ben Smith

Systems and methods to automatically upgrade, or update a synchronization client to a cloud-based platform are provided. The automatic upgrading can be provided to a personal or an enterprise-level synchronization client. The synchronization client is implemented in a manner that is silent, secure and fault tolerant. In one embodiment, the disclosed technology includes an executable process to download the update, verify the contents, and apply the update. The contents can be verified by checking the certificate on any binary. The systems and methods further include identification and handling of items to be ignored by the synchronization client for synchronization with a cloud-based platform. In some embodiments, files and folders which typically should not be synchronized are identified and removed from the synchronization process in an effective manner.

Identification and handling of items to be ignored for synchronization with a cloud-based platform by a synchronization client

Embodiments of the present disclosure include systems and methods to facilitate top down delete or un-synchronization on delete of a synchronization client to a cloud-based platform. The disclosed technology innovates the mechanism the synchronization client processes local deletes so that instead of synchronizing the delete of each individual item across to the cloud-based platform, it can accumulate the individual item deletes into a top-level folder delete and that top-level folder delete can be what is communicated across to the cloud-based platform. Embodiments of the present disclosure also include systems and methods for depicting item synchronization between a local and cloud based platform/service (e.g. the Box service). In some embodiments the system can identify items that cannot be synchronized between the local and cloud based platform/service (e.g., cloud based collaboration or storage platform/service). The system can further indicate reasons for the inability to synchronize and can offer corrective action.

Top down delete or unsynchronization on delete of and depiction of item synchronization with a synchronization client to a cloud-based platform

Embodiments of the present disclosure include systems and methods of conflict resolution, retry condition management and/or handling of problem files in the synchronization architecture of the cloud-based platform. One embodiment of the disclosed technology detects conflicts between incompatible changes made on opposite file systems based on file system sync results when executing a sync event on the file system. In one embodiment, the disclosed technology applies self-healing strategies when unexpected failures occur. For example, if a synchronization action fails repeatedly, an external action (e.g., from user, file system, etc.) can return the system back to a consistent state again.

Growing community of inventors

Mountain View, CA, United States of America

Dave Sawyer