Danby Products Limited

Intelliresponse Systems Inc.

Other

Darren Redfern

Jim Estill

Chad Thomas Ternent

A system for parcel transport and tracking that operates responsive to data bearing records includes a plurality of geographically spaced repositories. The exemplary repositories include a plurality of enclosed compartment spaces. Access to each of the enclosed compartment spaces is controlled by respective door which is in operative connection with the respective lock. Central control circuitry in operative connection with the repositories is operative to control access to the compartment spaces and to cause compartments to be selectively accessible so that selected parcels may be placed therein or removed therefrom. Exemplary arrangements provide for the pickup of parcels at initial pickup addresses at which shipments originate and deliveries to final delivery addresses of parcel recipients.

System for parcel transport operated responsive to data bearing records

A system for parcel transport and tracking that operates responsive to data bearing records includes a plurality of geographically spaced repositories. The exemplary repositories include a plurality of enclosed compartment spaces. Access to each of the enclosed compartment spaces is controlled by a respective door which is in operative connection with the respective lock. Central control circuitry in operative connection with the repositories is operative to control access to the compartment spaces and to cause compartments to be selectively accessible so that selected parcels may be placed therein or removed therefrom. Exemplary arrangements provide for the pickup of parcels at initial pickup addresses at which shipments originate and deliveries to final delivery addresses of parcel recipients.

System for parcel pickup and delivery operated responsive to data bearing records

A system for parcel transport and tracking that operates responsive to data bearing records includes a plurality of geographically spaced repositories. The exemplary repositories include a plurality of enclosed compartments. Access to each of the enclosed compartments is controlled by a respective door which is in operative connection with a respective lock. Central system circuitry is in operative connection with the repositories and is operative to control access to the compartments and to cause compartments to be selectively accessible so that selected parcels may be placed therein or removed therefrom by authorized item handlers. The exemplary central system circuitry is further operative to make determinations concerning handling of a plurality of parcels together in respective bundles to facilitate the timely and cost-effective transport of the parcels between repositories.

System for parcel transport and tracking operated responsive to data bearing records

A system for parcel transport and tracking that operates responsive to data bearing records includes a plurality of geographically spaced repositories. The exemplary repositories include a plurality of enclosed compartments. Access to each of the enclosed compartments is controlled by a respective door which is in operative connection with a respective lock. Central system circuitry is in operative connection with the repositories and is operative to control access to the compartments and to cause compartments to be selectively accessible so that selected parcels may be placed therein or removed therefrom by authorized item handlers.

A system for parcel transport and tracking that operates responsive to data bearing records includes a plurality of geographically spaced repositories. The exemplary repositories include a plurality of enclosed compartment spaces. Access to each of the enclosed compartment spaces is controlled by a respective door which is in operative connection with a respective lock of the repository. Central system circuitry in operative connection with the repositories is operative to control access to the compartment spaces and to cause compartments to be selectively accessible so that selected parcels may be placed therein or removed therefrom. At least one data store in operative connection with the central system circuitry includes record data concerning repositories and customer pickup and delivery locations. Such record data is accessible and communicable to portable wireless devices of item carriers to facilitate the pickup and delivery of parcels at repositories, customer locations and other delivery locations.

A system for parcel transport and tracking that operates responsive to data bearing records, includes a plurality of geographically spaced repositories. The repositories include a plurality of enclosed compartment spaces. Access to each of the enclosed compartment spaces is controlled by a respective door which is in operative connection with the respective lock. Control circuitry in operative connection with the repositories is operative to control access to the compartment spaces and to cause compartments to be selectively accessible so that selected parcels may be placed therein. The control circuitry is operative to maintain records concerning compartments including the available compartment volume in each compartment. In making compartments accessible the control circuitry is operative to determine if a particular parcel should fit within a compartment before making such compartment space accessible for parcel placement therein. The control circuitry is further operative to determine groups of parcels that can be handled together and to determine compartments in which such groups of parcels may be positioned.

A computer-implemented method and apparatus for facilitating comprehension of user queries during interactions include receiving a query input provided by the user. The one or more query terms in the query input are compared with a plurality of content records stored in a database for at least a partial match in relevancy and each content record is associated with a respective comparison result. A score is generated for each content record based on the respective comparison result and a measure of comprehension between the query input and the plurality of content records. The generation of score for each content record configures a set of scores. A confidence state is determined corresponding to the set of scores and a reply is provided to the user in response to the query input based on the confidence state.

Method and apparatus for facilitating comprehension of user queries during interactions

Methods, software and devices for indexing responses for later providing to users in response to queries are disclosed. For each stored response, representative queries are stored in association with that response, where each representative query represents a possible query for searching for information addressed by that response. Representative queries are selectively modified by substituting terms by corresponding chosen substitute expressions, where a substitute expression is chosen for a particular term in one of the representative queries based on past substitutions in others of said representative queries. For each response, a Boolean expression is formed from those representative queries associated with that response, as selectively modified, where the Boolean expression is satisfied by each of those representative queries. The Boolean expression is stored in association with that response for later applying to each query, that response to be provided to the user in response of those queries satisfying the Boolean expression.

Automated substitution of terms by compound expressions during indexing of information for computerized search

Methods, software and devices for responding to a user query are disclosed. A user query received from a user is matched to stored responses to obtain initial matched responses. A confidence metric indicating the likelihood of the initial matched responses satisfying the user query is calculated. Upon determining the confidence metric to be below a specified threshold, the user query is supplemented with contextual data. The user query, supplemented by contextual data, is further matched to stored responses by applying disparate matching techniques to obtain further matched responses, where at least one of the disparate matching techniques differs from techniques used to obtain the initial matched responses. Degree-of-match metrics are calculated taking into account the contextual data, where each degree-of-match metric indicates a quality of match between the user query and a matched response. At least one of the matched responses is presented to the user.

Disambiguation framework for information searching

A computer implemented method of indexing a plurality of responses for later retrieval and presentation to a user in response to queries, includes, for each of the plurality of responses, receiving at least one representative query for that response. The representative query(s) represent text (e.g. natural language) query(s) to be input by an end user searching for information addressed by that response. Each representative query is parsed into terms. The terms are analyzed to determine which of these terms are more likely to uniquely identify queries for the particular response among terms in representative queries for all indexed responses. Boolean expression(s) satisfied by a text query containing one of the terms determined to more likely uniquely identify that response, and another one of the parsed terms are formed.

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Stratford, Canada

Darren Redfern