Hsbc Technology & Services (usa) Inc.

Hsbc Technologies Inc.

Darren P Loveday

Martin Hayes

Michael J Sullivan

John P Flood

Ronald M Lesandro

Paris F Roselli

Trevor Johnson

Sonu Gupta

Michael R Antognoli

Richard Gemma

Yilu He

Darrick R Brooks

Srinivas Lakshman

Hitendrakumar Sanghavi

Philip C Manning

Paul Dodd

The present invention provides, in alternative embodiments, a computer architecture and/or computer implemented methods for account opening. In some embodiments, an integrated, component-based technology platform, globally standardized, business configurable account opening processes are separate and decoupled from the user interface screens and are directly manageable by business functionality and/or personnel. In various embodiments, the invention provides pause and resume, save and retrieve, cross-channel, metrics, audit tracking, data logging, and/or straight-through processing capabilities for account opening.

Account opening computer system architecture and process for implementing same

A metrics computer system is configured to collect and analyze metrics from a plurality of account opening data sources including at least one component of an account opening system and a local entity storing account opening data. The metrics computer system includes a data acquisition layer, a data processing layer, and/or an information delivery layer. Various embodiments are described, including a computer implemented method for collecting and analyzing metrics using a metrics component and/or module.

Computer metrics system and process for implementing same

The present invention provides, in alternative embodiments, a computer architecture and/or computer implemented methods for account opening. In some embodiments, the invention provides an integrated, component-based technology platform in which globally standardized, business configurable account opening processes are separate and decoupled from the user interface screens and are directly manageable by business functionality and/or personnel. In various embodiments, the invention provides pause and resume, save and retrieve, cross-channel, metrics, audit tracking, data logging, and/or straight-through processing capabilities for account opening.

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Waterlooville, United Kingdom

Darren P Loveday