Bank of America Corporation

Danielle Renee Reiser

Hudson Philip Hoen, Iv

Ryan Scott Heller

Hari Madala

Embodiments of the invention relate to systems, methods, and computer program products for determining permission to contact. The system, method, and computer program product are configured to determine a contact for a customer; determine when a merchant has received explicit denial to communicate with the customer via the contact; determine when the contact requires permission to communicate with the customer; and determine when permission has been received to communicate with the customer. The system can be used to comply with regulations for when a contact, such as a phone number, may be contacted using automatic dialing technologies.

Growing community of inventors

Winston Salem, NC, United States of America

Danielle Renee Reiser