Telecom Italia S.p.a.

Daniela Long

Danilo Gotta

Giovanni Caire

Giulio Valente

Massimo Chiappone

Marisa Porta

Fabrizio Bobbio

Nicoletta Salis

Tiziana Trucco

Marco Ughetti

Elio Paschetta

Giovanni Cavallanti

A system for supporting an intervention to be carried out by a human operator on a network apparatus of a communication network is provided. The system includes a terminal device provided with a personal proxy, which is part of the equipment of the human operator. The personal proxy provides to the human operator instructions to carry out the various operations of the intervention, by displaying augmented reality elements overwritten to a live view of the network apparatus. Then, upon execution of each instruction, the personal proxy cooperates with the network management system for checking whether the instruction was properly executed, and reports the outcome to the operator by displaying further augmented reality elements overwritten to the live view of the network apparatus.

Augmented reality for supporting intervention of a network apparatus by a human operator

A list of elements in a set of elements is matched by means of regular expressions that define respective groups of elements in the set by approximately matching by means of the regular expressions the list of elements by locating recurrences of the regular expressions in the list of elements with a maximum number of matching errors. The matching errors correspond to insertions deriving from the superposition of groups of elements related to different regular expressions. Each time the recurrence of one regular expression is located in the list, the group of elements defined by the regular expression thus located is removed from the list, while leaving in the list those elements corresponding to errors. The approximate matching can be performed by representing each regular expression in terms of Glushkov automata. The method is applicable, e.g., for generating workflows related to interventions on equipment such as equipment included in a telecommunication network or to attacks attempted against such equipment.

Method for the approximate matching of regular expressions, in particular for generating intervention workflows in a telecommunication network

A system for generating instruction signals arranged in workflow for performing interventions on network equipment included in a communication network, wherein the equipment is associated with resource proxy agents, each responsible for managing a single equipment in the network. The system includes a distributed architecture of intervention management proxy agents to generate the instruction signals. The intervention management proxy agents are interactively coupled with the resource proxy agents, whereby the instruction signals are a function of the status of the equipment in the network on which the interventions are performed.

Method and system for generating instruction signals for performing interventions in a communication network, and corresponding computer-program product

A system for generating instruction signals arranged in workflows or rules for performing interventions on equipment, such as equipment of a communication network, wherein the equipment may be associated with resource proxy agents, each responsible for managing a single equipment. The system includes a distributed architecture of intervention management proxy agents provided with respective workflow-based or rule-based engines to generate the instruction signals, each agent being associated with a terminal device. The intervention management proxy agents may be interactively coupled with the resource proxy agents or with a manager resource associated with the equipment, whereby the instruction signals are a function of the status of the equipment on which the interventions are performed.

Method and system for managing operations on resources of a distributed network, in particular of a communication network, and corresponding computer-program product

A system for automatic generation of workflow models related to interventions performed on equipment included in a communication network having associated resource proxy agents each providing a representation of the status of corresponding network equipment according to a given data model. The system includes a set of recorder agents, and the resource proxy agents are configured to send to the recorder agents information signals representative of events in the status of the corresponding network equipment triggered by manual activities or commands, such as, commands input by operators and performed on the network equipment. The system is configured to analyze the information signals sent to the respective recorder agents to produce therefrom workflow models of the manual activities or commands performed on the network equipment.

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Turin, Italy

Daniela Long