American Tel-a-systems, Inc.

Daniel R Crapp

Wayne Paul Waldner

Paul L Hansen

Raymond M Jalbert

A method for providing data collection from a client at a data collection mechanism, the method includes collecting from a first client a first portion of data using a first data collection mechanism using at least a portion of a first script comprising one or more queries for information to the first client. The method also includes associating with a second client the first portion of data that was collected from the first client. The method further includes collecting from the second client a second portion of data using at least some of the first portion of data and a second script comprising one or more queries for information to the second client.

System and method for intelligent script swapping

A method for providing data collection from a client at a data collection mechanism, the method includes collecting from a client a first portion of data at a first data collection mechanism using at least a portion of a first script comprising one or more queries for information to the client. The method also includes associating the client with a second data collection mechanism based at least in part on an event associated with the client's interaction with the first data collection mechanism. After associating the client with the second data collection mechanism, collecting from the client a second portion of data using a second script, wherein the second script comprises at least one query for information not yet presented to the client by the first script.

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Madison, WI, United States of America

Daniel R Crapp