Hewlett-packard Development Company, L.p.

Daniel Jurgen Gmach

Cullen Edwin Bash

Chandrakant D Patel

Martin Arlitt

Manish Marwah

Amip J Shah

Yuan Chen

Thomas W Christian

In one implementation, an interactive service management system includes a performance profile module and a performance evaluation module. The performance profile modules defines a performance measure of an interactive service based on a quality assessment associated with the interactive service. The performance evaluation module compares the performance measure with performance target associated with the interactive service, and modifies the performance target associated with the interactive service based on the comparison of the performance measure and the performance target.

Interactive service management

Growing community of inventors

Palo Alto, CA, United States of America

Daniel Jurgen Gmach