Oracle International Corporation

Twilio Inc.

Daniel Jansson

Boris Selitser

Sharath Rajasekar

Terje Strand

Niklas Modin

Phelim O'Doherty

Dmytro Savin

Marc Devens

Danny Weijian Qian

Brandon Joel Hawkins

Rahul Shinde

Amitha Pulijala

Diwakar Goel

A software as a service (SaaS) platform sends, to an end user device, a message of a messaging conversation between the end user device and a first client device associated with a first user account of the SaaS platform. The message is associated with a first telephone number provisioned by the SaaS platform. The messaging conversation is associated with a messaging conversation identifier. The end user device is associated with a second telephone number. The first client device is associated with a third telephone number. a first request to place a voice call is received, via a first application programming interface (API) call from the first client device, based on the messaging conversation identifier. Responsive to receiving the first request, the voice call to the second telephone number is placed. The voice call is associated with the first telephone number provisioned by the SaaS platform.

Integration of voice services with messaging conversation services at a software as a service platform

A first request to place a voice call is received via a first application programming interface (API) call from a first client device associated with a first user account of a communication services platform. The first request includes a messaging conversation identifier that identifies a messaging conversation. Messaging conversation data associated with the messaging conversation identifier and stored in a data store is obtained. The messaging conversation data identifies participants of the messaging conversation. A recipient of the voice call is identifying, among participants of the messaging conversation, based on filter criteria. The voice call is placed to a telephone number of an end user device associated with the recipient.

The present disclosure provides for an optimization framework that optimizes the amount of information persisted in a policy session using rule introspection. In one embodiment, the optimization framework receives a message, where the message includes an attribute, and the attribute includes an attribute name and an attribute value. The optimization framework consults a mapping table to determine persistence behavior associated with the attribute name. The optimization framework persists the attribute in a rule field cache, according to the persistence behavior. In one embodiment, the persistence behavior includes a persistence type, a persistence mode, and/or custom persistence logic, which specify how the attribute should be persisted. In one embodiment, the optimization framework also provides for performing rule introspection and rule evaluation of decision rules.

Optimization framework for in-memory storage of policy session data

Systems and methods are described for integrating a gateway in a telecom network environment with charging and payment functionality. The gateway is provided with three points of integration with charging and billing servers. These three points include a payment service, a charging data record listener and a credit control interceptor. The payment service provides an interface for client applications that reside outside of the telecom network to invoke a charging request, to translate the charging request and to relay it to the billing server. The charging data record listener listens for charging data records generated within the gateway and issues offline charging requests to the billing server upon detecting that a particular charging data record has been generated. The credit control interceptor intercepts requests in the communication traffic flowing through the gateway and initiates online charging requests to the billing server upon intercepting said requests.

Systems and methods for integrating a service access gateway with billing and revenue management systems

An integrated software and hardware system is described that implements a unified lifecycle for the hardware and the software components therein. In the context of adding, removing or moving a hardware appliance, this allows the system to create, coordinate and manage a single lifecycle for each appliance together with its software processes, that is being moved or changed. The system includes a chassis with multiple enclosures for computing blades. Each blade in the chassis is assigned either a worker or bootstrap role. The worker blades perform the core processing of the service broker functionality and the bootstrap blades are used to provide the bootstrapping and administration of the worker blades. In particular, the administration features include an administration console that is provided by the bootstrap blade, which provides hardware management and process management.

Unified system lifecycle for components in an integrated software and hardware system

A network service access gateway is described that provides service correlation for incoming and outgoing invocations. The service requests can be received to the gateway from telecommunication mobile devices as well as from external service provider applications. A first service request can be received to the gateway and processed. The service correlation identifier (SCID) of the request can be persisted within the gateway prior to forwarding the request to the recipient. When a second and related service invocation is later received to the gateway, the two invocations can be associated based on the SCID. Based on the association, various custom functionality can be performed, such as invoking the charging system to treat the multiple services as a single unified transaction.

System and method for providing service correlation in a service access gateway environment

A subscriber network can provide services. External applications can use the services on the subscriber network. A service access gateway can control application access to services of the subscriber network. The service access gateway can filter requests from an external application to access services on the subscriber network based on the customer for which the external application is accessing the service.

Subscriber based policy for service network gateways

A production upgrade is described for a multiprotocol gateway. This upgrade allows various modules and components within the gateway to be upgraded independently without impacting traffic flow in the gateway. The upgrade can be performed by deploying a new version of the module alongside an older version of the same module. New client requests can then be directed to the new version, while requests requiring the older module can be continued to be serviced by the prior version. A distinction is made between stateless and stateful conversation during the upgrade of various components. For stateful conversations, request traffic can be versioned according to the session to which each request belongs. A highly available state storage scheme allows new versions of the module to consume state information used by the older versions. For stateless conversations, all new requests can be immediately routed to the new version of the module.

System and method for providing a production upgrade of components within a multiprotocol gateway

A communications marketing and advertising system is described for delivering advertising content to subscribers of a telecommunications network. The system includes a marketplace component accessible by advertisers and ad space owners, which is used to create ad space for delivering content to subscribers of a telecommunications network. The marketplace allows advertisers to submit bids on the ad space and the ad space owners to approve or reject the bids. The system also includes a campaign manager that creates a campaign upon determining that the bid has been approved by the ad space owner. The campaign includes a set of messages containing ad content to be sent out to the subscribers. The subscriber profile module of the system obtains profile data associated with the subscribers of the telecommunications network and customizes the content of the messages according to the profile data. The ad engine delivers the messages to the recipients.

Growing community of inventors

San Francisco, CA, United States of America

Daniel Jansson