Microsoft Technology Licensing, LLC

Daniel James Driscoll

Thomas Matthew Laird-McConnell

James H Lewallen

Lili Cheng

William L Portnoy

Qi Lu

Steve Ickman

Justin Brooks Cranshaw

Craig Jensen

Christopher Clayton McConnell

David A Roberts

Lars Hasso Liden

Yatharth Gupta

Adina Magdalena Trufinescu

Khuram Shahid

Narasimha Rao S S Nagampalli

Douglas Keith Brubacher

David J Roth

Robert Franz Hain

Ashraf Hamad

Huseyin Gokmen Gok

Adarsh Sridhar

Trent J Byfield

Matthias B Pisut

Jonathan L Cutler

Jeffrey T Smith

Daniel L Conti

Matthew S Harlan

Thomas Matthew Laird-Mcconnell

A proxy apparatus acts as an intermediary between one or more bot apparatuses and one or more communication channels. The proxy apparatus connects a communication channel to a bot apparatus for the exchange of messages. A user can interact with the bot apparatus through the communication channel. The proxy apparatus is configured to perform one or more operations or services. Example operations include, but are not limited to, registration, authentication and authorization, the recordation of telemetry data, schema transformation, and identity transformation.

Proxy system for bot connectivity to communication channels

The techniques discussed herein allow an agent that provides dialog-based services to converse with a user via any mode. A central service programmed to be able to communicate via any mode collects information from agents necessary to act on the agents' behalf. In order to ensure that an agent has a maximal presence across modes, the central service provides auxiliary services such as language translation, fidelity upgrading and/or downgrading, modal constraint conformation, etc. Moreover, the central service provides session tracking via user profiles stored at the intercom so that if a user changes a mode by which the user is conversing with an agent, the central service can keep the context of the conversation across the new mode. Furthermore, agents can communicate with other agents via the central service, allowing other agents to provide services to agents or to add their services to an ongoing dialog with a user.

Multi-modal conversational intercom

A server is provided, including a processor configured to execute a bot server program. The bot server program may receive from a computing device an input with an input type that includes one or more of speech and text. The bot server program may programmatically generate an output, wherein the output is generated based on the input. The bot server program may detect one or more output types capable of being output by the computing device and select an output type from a plurality of output types that may include speech and text. The selected output type may be an output type capable of being output by the computing device. The bot server program may modify the programmatically generated output to produce a modified output with the selected output type, and may convey the modified output to the computing device for output on a display and/or speaker.

Voice enabled bot platform

Systems and methods are provided that enable a vendor to utilize a digital wallet service to complete an online transaction with a user via a messaging channel (e.g., a chat channel), in a scenario where the vendor does not have a front end application running on the user's client device (i.e., there is no mechanism for the vendor's web-based application, such as a bot, to communicate with a digital wallet application running on the user's device). An online digital wallet service generates and caches a payment request (which can be rendered at a later time by the digital wallet service for interaction with the user) which is requested by the vendor, and provides the vendor with a reference to the cached payment request. The vendor provides the reference to the user such that the user can access the payment request via the link.

Service-hosted payment request

In an example, a method includes receiving a data package, the data package including a contact identification and a message payload; in response to determining that a key for the contact identification does not exist in a contact table: generating a key for the contact identification; and updating the contact table with the generated key to indicate an association between the key and the contact identification; calculating a hashed identification based on the generated key and contact identification; and associating the message payload with the hashed identification in a message table.

Keyed hash contact table

An outsourcing environment is described herein by which an outsourcing entity may delegate document-transformation tasks to at least one worker entity, while preventing the worker entity from gaining knowledge of sensitive items that may be contained within a non-obfuscated original document (NOD). In one example, the environment may transform the NOD into an obfuscated original document (OOD) by removing sensitive items from the NOD. The worker entity may perform formatting and/or other document-transformation tasks on the OOD, without gaining knowledge of the sensitive items in the NOD, to produce an obfuscated transformed document (OTD). The environment may then allow for the outsourcing entity to view a content-restored version of the OTD.

Outsourcing document-transformation tasks while protecting sensitive information

The metadata-based intermediation between two data sources. A computing system accesses a query message (e.g., a query or a query response). The query message is structured to be compatible with the first data source. The computing system uses metadata either directly, or indirectly through the execution of code referenced by the metadata to convert the query message into a semantically equivalent query message that is compatible with the second data source. If the query message were a query, then a query response may be acquired and the metadata may perhaps be used again to convert the query response into a form that is compatible with the first data source. In one embodiment, the conversion using the metadata is performed with the assistance of a framework, making changes to the conversion process as simple as perhaps just editing the metadata itself.

Query and result rebinding

Two participants may observe periodic data sources available only in the vicinity of physical trust (i.e. a wifi beacon). If an initial test of whether each participant has received the same key is passed, each party may hash the periodic source and communicate it to the other over a non-proximal communication channel (an IP network) and both are able to verify that the other (or agent of the other) is within the same vicinity.

Mechanism to verify physical proximity

Pairing service technologies is described. In embodiment(s), peripheral devices can be discovered, such as by a computer device, and a peripheral device can be configured with multiple services that each correspond to one or more data communication protocols. The multiple services of the peripheral device can be determined, and a pairing sequence can be prioritized for the multiple services. The data communication protocol(s) can then be paired according to the pairing sequence to configure the multiple services of the peripheral device.

Pairing service technologies

Growing community of inventors

Seattle, WA, United States of America

Daniel James Driscoll