Facebook, Inc.

Daniel Hsiao

Mark E Zuckerberg

Joel Benjamin Seligstein

Ross David Bayer

Drew Hamlin

Andrew Garrod Bosworth

Kenneth M Lau

Jonathan David Perlow

Peter Xiu Deng

Lucy Congyun Zhang

Benjamin Peter Davenport

Zheng Zhang

Jiakai Liu

Prashant Malik

Ben Gertzfield

Ben Hamilton

A messaging system that organizes and presents messages to users of the messaging system. The messaging system includes a mailbox module that receives messages and generates conversation threads from the messages. Messages received from different electronic message channels may be aggregated into a common conversation thread. The conversation threads are also organized in a message interface and then presented to a user of the messaging system. The messaging system may include a social networking system that stores social information about users, which can be used to organize the conversation threads. Other features include a multi mode message interface, and a method for adding contextual information to messages.

Organizing messages into conversation threads

Organizing conversation threads based on social information

A messaging system facilitates communication between users through various messaging channels. The messaging system supports multiple communication channels and includes a messaging module that automatically selects one or more of the messaging channels for delivering a message to a recipient of the message using, for example, a set of policy rules or a trained model. The messaging module may also provide, in a user interface for sending and receiving messages, a visual indication of the selected messaging channel to the sender of the message to provide the user with transparency about how the message will be delivered. Additionally, the message may be delivered via multiple messaging channels, where the messaging module may rescind messages from some of the messaging channels upon receiving a reply from the recipient of the message or other confirmation that the recipient has seen the message via one of the communication channels.

Messaging system with multiple messaging channels

Adding contextual information to messages

Growing community of inventors

East Palo Alto, CA, United States of America

Daniel Hsiao