T-mobile Usa, Inc.

Daniel E Herb

Ahmad Arash Obaidi

Jonathan Soini

Self-healing charging devices and techniques for identifying and/or troubleshooting causes of performance degradation in user devices are described. The self-healing charging devices described herein can leverage performance logs associated with user devices to identify problems on the user devices while the user devices are charging. Additionally or alternatively, the self-healing charging devices can leverage predictive models learned from a collection of data derived from a plurality of users associated with a network to identify usage and/or performance patterns for predicting issues that can arise based on usage patterns of the user of the user device. In some examples, the self-healing charging devices can be communicatively coupled to at least one network for offloading some of the processing. The self-healing charging devices can enable users to easily identify issues causing and/or leading to performance degradation on their user devices and remedy and/or prevent problems that cause the performance degradation.

Self-healing charging device

Self-healing charging devices and techniques for identifying and/or troubleshooting causes of performance degradation in user devices are described. A charging device described herein can receive first data from a user device connected to the charging device and analyze the first data to determine diagnostic data associated with the user device. Based at least in part determining the diagnostic data, the charging device described herein can provide an indication via at least one of the charging device or the user device, the indication signifying available actions that can be taken to improve performance of the user device. The charging devices described herein can enable users to easily identify issues causing and/or leading to performance degradation on their user devices and remedy and/or prevent problems that cause the performance degradation while corresponding user devices are charging via the charging devices.

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Seattle, WA, United States of America

Daniel E Herb