Bce Inc.

Danica Rogers

Jonathan Allan Arsenault

David William Clark

Eric John Wolf

Nathan Gerald Archer

Yannick Lessard

Luan Cao Tuong Nguyen

Luan Cao Nguyen

A system and a method for processing calls. The system comprises a database including: a plurality of telephony identifiers; and for each telephony identifier, information regarding a group of persons that is associated with the telephony identifier, each person of the group of persons being reachable by placing a call to the telephony identifier, the information comprising, for each person of the group of persons, information related to processing of calls involving the person. The system also comprises a processing element having access to the database and being operative for: determining that a given call involves a particular person of the group of persons that is associated with a given one of the telephony identifiers; and processing the given call based on the information related to processing of calls involving the particular person. Also provided is a method for associating an additional telephony identifier with one or more identities of a group of identities that is associated with a telephony identifier, and a method for associating an additional identity with a telephony identifier that is associated with a group of identities.

Method and system for processing calls in an architecture allowing a telephony identifier to be associated with a group of identities

A method, comprising causing a telephony communication originating from a calling party communication device to be routed to a first called party communication device together with calling party identifier information associated with the calling party communication device. The method further comprises receiving an identification of a second called party communication device to which the telephony communication should be routed, and generating modified calling party identifier information associated with the telephony communication on the basis of modification information received from the first called party communication device. Finally, the method comprises routing the telephony communication to the second called party communication device together with the modified calling party identifier information.

Method and system for routing telephony communications together with modified calling party identifier information

A system and a method for processing calls. The system comprises a database including: a plurality of telephony identifiers; and for each telephony identifier, information regarding a group of persons that is associated with the telephony identifier, each person of the group of persons being reachable by placing a call to the telephony identifier, the information comprising, for each person of the group of persons, information related to processing of calls involving the person. The system also comprises a processing element having access to the database and being operative for: determining that a given call involves a particular person of the group of persons that is associated with a given one of the telephony identifiers; and processing the given call based on the information related to processing of calls involving the particular person. Also provided is a method for associating an additional telephony identifier wish one or more identities of a group of identities that is associated with a telephony identifier, and a method for associating an additional identity with a telephony identifier that is associated with a group of identifies.

A method for processing a call placed to a telephony identifier. The method comprises: obtaining information regarding an origin of the call; identifying a group of identities that is associated with the telephony identifier, each identity designating a party reachable by calling the telephony identifier; determining, based on the information regarding the origin of the call, that the call is intended for a particular identity among the group of identities; and causing routing of the call based on information associated with the particular identity. The party designated by each identity may be a different person. Also provided a system for processing a call placed to a telephony identifier.

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Ottawa, Canada

Danica Rogers