Lenovo (singapore) Pte. Ltd.

Lenovo (united States) Inc.

Dane Hixson

Matthew William Fardig

Lindsay Nelson

Sathish Kumar Ganesan

Faisal Mohamed

Anthony Edward Martinez

Tobias Christensen

Joshua Smith

Shawn Sharp

Peter Koeppen

Apparatus, methods, and computer program products for monitoring the behavior of attendees of a video conference are disclosed. One apparatus includes a processor and a memory that stores code executable by the processor. The code is executable by the processor to monitor behavior exhibited by each attendee of a video conference, determine, in real-time, that the behavior exhibited by one or more source attendees include one or more inappropriate behaviors that are directed to a target attendee, and transmit a notification to a moderator in response to determining that the behavior exhibited by the source attendee(s) include the inappropriate behavior(s) directed to the target attendee. In some apparatus, the notification identifies each source attendee, the target attendee, and each inappropriate behavior exhibited by each source attendee. Methods and computer program products that include and/or perform the operations and/or functions of the apparatus are also disclosed.

Apparatus, methods, and program products for monitoring the behavior of attendees of a video conference

A video conferencing system includes data relating to the focus of attention of an attendee in a virtual conference. The system determines the focus of attention of attendee as a function of the data and modifies an audio output and/or a video output of the system as a function of the focus of attention of the attendee.

Organic conversations in a virtual group setting

A phone tree traversal system includes an input device configured to receive a user call request, a memory, and one or more processors. The one or more processors analyze the user call request to identify an entity to call and an objective of the call, and obtain a map of a phone tree utilized by an automated call receiving system of the entity. The phone tree includes at least one node with multiple path segments that branch from the node, and each node includes a respective prompt. The one or more processors determine a route along the map to an endpoint of the phone tree associated with the objective. During the call, the one or more processors navigate the phone tree to reach the endpoint by submitting information in response to the respective prompt at each node along the route that is determined.

Phone tree traversal system and method

A method that includes identifying a processing error, obtaining user input information for a determined period prior to identifying the processing error, determining steps undertaken during the determined period prior to identifying the processing error based on the input information, and obtaining context awareness information related to the one or more processors. The method also includes obtaining network user input information and network context awareness information related to the processing error from other electronic devices within a network, determining a reduced amount of steps from the steps undertaken during the determined period to identify the processing error to form an error reproduction plan by analyzing the network user input information and the network context awareness information in comparison to the user input information and context awareness information, and communicating the error reproduction plan to a user or third party.

Method and device for reproducing an error condition

One embodiment provides a method, the method including: receiving, at a website anticipation system, an indication of a plurality of user devices to be in operative communication with a central device during a predetermined time period; detecting, using the website anticipation system, at least one website to be accessed by the plurality of user devices during the predetermined time period, wherein the at least one website is to be requested by the central device; and prior to the central device requesting the plurality of user devices access the website, preloading, using the website anticipation system, at least a portion of the website on a least a subset of the plurality of user devices.

Anticipatory loading of websites on user devices

One embodiment provides a method, including: receiving, in a conferencing application, an indication to contact a conference participant; accessing, using a processor, context data associated with the conference participant, wherein the context data identifies a likely location of the conference participant; identifying, at the likely location, an electronic device associated with the conference participant; and contacting the conference participant via the electronic device. Other aspects are described and claimed.

Growing community of inventors

Orem, UT, United States of America

Dane Hixson