Alcatel Lucent

Ale International

Cyril Mazard

Olivier Kreet

Moussa Zaghdoud

Bruno Wilsius

A method for associating a PBX extension () with a user account (), the method comprising: (S) receiving an association request comprising a PBX extension telephone number from a user account (), (S) sending an association code to the user account (), (S) sending to the PBX central unit (), a command to connect the PBX extension () to the IVR application (), (S) receiving through the IVR application (), an association code from the PBX extension (), (S) if the association code received from the PBX extension () is the same as the association code sent to the user account () enabling the control of the PBX extension () from the user account () through the CTI link ().

Method for associating a PBX extension with a user account of a cloud service application

A technique is provided for an enterprise phone to provide professional services during a communication set up in a mobile network on a private cellular phone. The technique includes a first user agent coupled to a communication server of an enterprise communication network to represent the enterprise phone as a terminal of the enterprise communication network, a classical audio interface coupled to the first user agent, and a first wireless transmitter-receiver to communicate with a second wireless transmitter-receiver embedded in the private cellular phone. A second user agent, coupled to the first wireless transmitter-receiver and to the communication server, represents a private cellular phone as a virtual terminal of the enterprise communication network. The second user agent requests a set up of a second communication between itself and the first user agent so that a mobile communication already set up on the private cellular phone is connected to the enterprise phone.

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Oberhaslach, France

Cyril Mazard