Salesforce, Inc.

Slack Technologies, Inc.

Curtis Neil Allen, Jr

Angela Kirchhof

Michael Brevoort

Stephen Wood

Aaron J Maurer

Mckenna Lowry

Sohom Paul

Jacquelyn Rocca

Omar Lee

Helen Wei Zeng

Kelly Holmes Moran

Leonard Jackson Shearer

Katherine Jane Steigman

Dustin James Lindquist

Zachary Alan Kaarvik

David Barrett-Kahn

Samuel Opoku-Agyemang

Wii Yatani

Techniques for determining and/or displaying summarized messages are discussed herein. A user may post a message to a virtual space of a communication platform. That is, a user may send a message to one or more users via a virtual space. In such instances, the communication platform may identify the intended recipients of the message and input the message and the intended recipients into a machine-learning model to receive, as output from the machine-learning model, data indicative of a summarized representation of the message. The summary may include information that is relevant and/or important for the intended recipient user(s). Further, the summary may include a summary of the message, action items included in the message, recommendations, and/or any other information. In some examples, the communication platform may cause the summary to be displayed via a user interface of the recipient user.

Displaying a summary based on exchanging messages

Techniques for generating and displaying a summary of multiple virtual spaces are discussed herein. A communication platform may determine whether to generate a summary of the content posted across a set of virtual spaces. For instance, the communication platform can identify a set of virtual spaces that the user is a member of. For a pre-determined period, the communication platform can determine a first number of content items posted to the set of virtual spaces. The communication platform may also determine, over the same period, a second number indicating the number of the content items the user has yet to view. Based on the second number meeting or exceeding a threshold, the communication platform may generate a summary for the user. Accordingly, the communication platform may generate a summary of the content posted to the set of virtual spaces and display the summary via a user interface of the user.

Displaying a communication platform summary

Media, system, and method for providing encryption key management to an automated workflow within a group-based communication system. The automated workflow is encrypted using an organization-specific encryption key and is stored in a data store. Responsive to a triggering event, the encrypted workflow is retrieved from the data store to be decrypted and a corresponding decryption key is retrieved from a key store. The decrypted workflow performs a series of steps responsive to determining that a trigger condition has been met. The steps may be associated with at least one of sending a form and sending a message to a user within the group-based communication system.

Encryption key management for an automated workflow

Media, methods, and systems are disclosed for hosting an event-based application. Application instructions corresponding to processing steps to be performed in response to particular events are received from a development environment. The events are associated with a group-based communication channel. An application comprising computer-executable instructions is generated based on the application instructions and metadata associated with the events. In response to detecting one or more of the events, execution of the computer-executable instructions is triggered. A response is received corresponding to output from applying the processing steps to the events. A message is posted into the respective communication channel corresponding to the response.

Hosting event-based applications

Growing community of inventors

Denver, CO, United States of America

Curtis Neil Allen, Jr