Ringcentral, Inc.

Curt T Larson

Vlad Vendrow

Natasha Nayberg

Igor Roussinov

Yakov Makhmudov

Telephonic computing devices having touch screen displays with new and improved methods and user interfaces for performing actions related to selected messages in a message in-box and for transferring calls, thereby increasing the effectiveness, efficiency, and user satisfaction with such devices. Such methods, devices, and interfaces may complement or replace existing methods, devices, and interfaces for performing actions related to selected messages in a message in-box and for transferring calls.

Devices, methods, and graphical user interfaces for transferring calls

A phone system with a methodology for call parking is described. According to one embodiment of the present invention, a user of a communications endpoint device can use a user interface at the communications endpoint device to select persons to notify of a parked call. Upon successfully parking the call, the phone system notifies the selected persons in the manner specified in their account profiles. Such manner can include sending an e-mail to the selected person or sending a text message to the selected person. Advantageously, the manner for notifying the selected persons of the parked call is determined by the selected persons themselves through configuration of their account profiles thereby alleviating the user parking the call from having to determine the manner for notifying the selected persons.

Phone system with methodology for call parking

Devices, methods, and graphical user interfaces for performing actions related to selected messages in a message in-box and for transferring calls

Systems, methods, and computer program products for providing cross-platform presence are described. In some implementations, a cross-platform presence server can be provided that allows a caller to accurately assess the availability and other similar status of a callee by evaluating a device status of a plurality of communication devices associated with the callee. The cross-platform presence server can then determine, based on these device statuses, whether a callee is available. The availability of the callee can subsequently be displayed to the caller (e.g., on the caller's phone), or any other individuals who have been granted permission by the callee to be notified of the callee's availability.

Cross-platform presence

A system and method for providing access to a visual phone menu is disclosed. The system receives a phone number transmitted from a calling device to initiate a call, determines whether a visual phone menu (VPM) is available for the phone number, provides the calling device with a VPM address when a VPM exists, and proceeds with the call from the calling device to the phone number when a VPM does not exist.

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San Francisco, CA, United States of America

Curt T Larson