Sap Ag

Constantin Savu

Roman A Rapp

Thomas Schneider

Tilmann Haeberle

Olena Kushakovska

Jean-Pierre Djamdji

Emmanuel Turci

A computer-implemented method for mass configuring technical systems includes receiving a call that is associated with a configuration manager and generated from a first of multiple systems. Each of the multiple systems has at least one instance of the configuration manager, and each system includes multiple technical systems configured using a corresponding instance of the configuration manager. The method includes retrieving, from the corresponding instance and in response to the call, identifiers for at least a subset of the technical systems in the first system. The method includes retrieving, from the corresponding instance and from the subset of the technical systems, configurations for the subset of the technical systems. The method includes forwarding an execute configuration communication to the corresponding instance including at least one parameter that has been changed from the retrieved configurations.

Mass configuring technical systems

A search middleware may be used to receive search requests regarding a software incident associated with a software application. The search requests may be populated with attribute values determined based on context data associated with the software application and collected in association with the software incident. The search requests may be dispatched to a subset of a plurality of solution repositories, even if the solution repositories have different interfaces and/or search technologies. The resulting solution documents retrieved from the solution repositories may be compiled for presentation on a solution search interface.

Solution search for software support

Growing community of inventors

Antibes, France

Constantin Savu