Apple Inc.

Navan, Inc.

Connor Jennings Barnett

Ryan M Orr

Daniel J Mandel

Andrew J Sinesio

Alexander Lechner

Ali Ozturk

Carlo Melisi

An exemplary method for identifying media may include receiving user input associated with a request for media, where that user input includes unstructured natural language speech including one or more words; identifying at least one context associated with the user input; causing a search for the media based on the at least one context and the user input; determining, based on the at least one context and the user input, at least one media item that satisfies the request; and in accordance with a determination that the at least one media item satisfies the request, obtaining the at least one media item.

Virtual assistant for media playback

A method for dynamically generating at least one contextual user interface element within a user interface and establishing a connection between a first computing device associated with a user of the user interface and a second computing device associated with a contact center agent includes analyzing, by a user interface display component executing on a first computing device, a uniform resource locator of a web page while a user views the web page on a second computing device. The user interface display component identifies a plurality of support topics, accesses profile data associated with the user, and determines whether the profile data identifies an existing travel reservation. The user interface display component generates a first subset of the plurality of support topics and modifies a user interface displayed by the web page to include a user interface element associated with a support topic in the first subset.

Methods and systems for dynamically generating contextual user interface elements

Growing community of inventors

Atherton, CA, United States of America

Connor Jennings Barnett