Wall Data Incorporated

Colby E Kinser

Charles E Lynch, Ii

Kathryn A McNutt

Dennis Chimienti

Robert B Orr

Mindy J Engelberg

Chauncey L Williams

Dennis M Habib

A system and method for executing commands on a specific virtual desktop operating in a multi-user server environment. The present invention provides a system and method for executing commands associated with a specific virtual desktop. A virtual process broker ( ) running on a server communicates with a remote requester and multiple virtual desktops. A virtual process agent ( ) running in each of the virtual desktops communicates with the virtual process broker. A virtual desktop identifier is assigned to each of the virtual desktops and communicated to the virtual process broker. The virtual process broker records a status for the virtual desktop identifier in a virtual process broker database. Later, a remote requester such as a remote system or a virtual desktop generates a command request that is received by the virtual broker. The virtual broker determines whether the user associated with the command request is currently logged in by querying the virtual process broker database. If the user is logged in and the command request needs the first virtual desktop to perform some action, the virtual process broker forwards the request to the virtual process agent associated with the command request. The virtual process agent then initiates any actions requested in the command request.

System and method for executing commands associated with specific virtual desktop

An interactive help system allows a user to retrieve information concerning how to complete a particular task in an underlying computer program. Upon selecting the help system, the computer system re-sizes the window of the underlying program and generates a help window containing a list of topics that are available. A help window is created beside the underlying program window that lists those steps required to complete a desired task. The help system disables that portion of the underlying program window containing options that are inappropriate for the user to select at that time in order to complete the desired task. In addition, the help system shows the user how to complete the next step in the list of desired steps. Alternatively, the user can have the help system show the user how to perform all the steps required to complete a given task.

Help system with semitransparent window for disabling controls

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Woodinville, WA, United States of America

Colby E Kinser