Unify Gmbh Co. Kg

Unify Patente Gmbh & Co. Kg

Siemens Aktiengesellschaft

Ringcentral, Inc.

Siemens Enterprise Communications Gmbh & Co. Kg

Claus Rist

Martin Glaser

Michael Volkmann

Michael Willmann

Sebastian Cordes

Juergen Schwartze

Ralf Neuhaus

Viktor Ransmayr

Roland Roth

Johannes Winter

Stephan Fischer

Norbert Schonfeld

Otto Schröter

Norbert Schönfeld

Otto Schroeter

Stephan Schaumburg

Jürgen Schwartze

Bernd Gronostay

A method for automatic transmission of status information from a first communications terminal set up for speech communication to a second communications terminal set up for text communication is provided. The speech communication between communications terminals is processed over a speech communications server and the text communication between communications terminals over a text communications server. The speech communications server and the text communications server exchange messages over at least one converter device. The status information will be transmitted from the first communications terminal over the speech communications server, the converter device, and the text communications server to the second communications terminal.

Method and system for automatic transmission of status information

In a telecommunication system comprising multiple switching nodes () having a respective local server (C, C, C) and associated terminals (D, D, D, D) located within a network and a central DSS server (DSS) for controlling the telecommunication system by using a general switching protocol, the terminals (D, D, D, D) of a switching node () are controlled by the local server (C, C, C) under a local protocol comprising control commands for node-internal call pickup. The pickup of a call directed from a third terminal (D) to a first terminal (D) assigned to a first switching node () through a second terminal (D) assigned to another, second switching node () occurs across nodes by using the general switching protocol through transferring the control commands provided in the local protocol for call pickup to the general switching protocol and providing them across nodes through the central DSS server (DSS) to the multiple switching nodes () located within the network, and converting the registration of a terminal (D, D, D, D) for call pickup provided in the local protocol to the general switching protocol and forwarding it to the central DSS server.

Method for establishing a telecommunication connection in a telecommunication system and telecommunication system

A computer implemented method can include sending additional information concerning an upcoming event to a conversion unit for generation of an appointment reminder for the upcoming event that is to be sent to one or more endpoints. A telecommunication platform can process the appointment reminder to send a visual and/or audible signal to a user via one or more endpoint devices so that the reminder can be processed and responded to via at least one of the endpoint devices.

Method for automatically transmitting an imminent event via an interface to a terminal point associated with a user, and a conversion device designed therefor

A computer-implemented method is disclosed for integrating at least one first communication terminal assigned to a user as a preferred device in a static configuration of a communication system and/or for dynamically switching from a first communication terminal used as a preferred device to a second communication terminal as a preferred device for providing a one-number service using the preferred device, to which a one-number service number is assigned, wherein at least two communication terminals are statically assigned to the user and a preferred device is also dynamically assigned to the user through a virtual device. Also disclosed is communication system designed for this purpose.

Integrating a communication terminal as the preferred device in a static communication system configuration

In the case of a method or an arrangement for the automatic start up of a first communication terminal (EG A, EG B) configured for voice communication on at least one second communication terminal (CL A, CL B) configured for text communication, the voice communication between communication terminals is conveyed via at least one voice communication server (SCS) and the text communication between communication terminals is conveyed via at least one text communication server (TCS). The at least one voice communication server (SCS) and the at least one text communication server (TCS) exchange information via at least one conversion device (GW). The start up of at least one first communication terminal (CL A, CL B) is effected via the at least one text communication server (TCS), the at least one conversion device (GW) and the at least one voice communication server (SCS) to at least one second voice communication terminal (EG A, EG B).

Method for automatic start up of a communication terminal configured for voice communication on a communication terminal configured for text communication

The invention concerns a computer-implemented method for executing call control for a client (CI) on a telephone terminal () representing a user (U), comprising the following steps: The invention further concerns an appropriately configured port handler and a machine-readable data carrier () with a computer program product stored on it.

Method for implementing a call control of a client on a telephony endpoint representing a user, and port handler designed therefor

A method of monitoring of monitor objects in a computer-integrated telecommunications environment can include, at an initial start-up phase: upon a first-time establishment of an association between a first computing device and a switching device using a communication link, sending a first message from the first computing device to the switching device to request an identification for all monitor objects that are to be monitored by the first computing device; and in response to the first message, sending a second message from the switching device to the first computing device. The second message can refer to a third message to follow. The third message can be sent from the switching device to the first computing device that refers back to the second message and includes a list of all monitor objects allocated to the first computing device.

Method, apparatus and system for method for start-up of monitoring of monitor objects in a computer-integrated telecommunications environment

If telecommunication devices in a group are associated with different network technologies, a use status of one telecommunication terminal in the group is still transmitted to a second telecommunication terminal of the group. Thus, for example, a busy signal is output by one device of the group even if the telephone call is conducted using another telecommunication terminal of the group.

Method for operating a communication system, telecommunication apparatus and computer program product

In a telecommunication system comprising multiple switching nodes () having a respective local server (CCC) and associated terminals (DDDD) located within a network and a central DSS server (DSS) for controlling the telecommunication system by using a general switching protocol, the terminals (DDDD) of a switching node () are controlled by the local server (CCC) under a local protocol comprising control commands for node-internal call pickup. The pickup of a call directed from a third terminal (D) to a first terminal (D) assigned to a first switching node () through a second terminal (D) assigned to another, second switching node () occurs across nodes by using the general switching protocol through transferring the control commands provided in the local protocol for call pickup to the general switching protocol and providing them across nodes through the central DSS server (DSS) to the multiple switching nodes () located within the network, and converting the registration of a terminal (DDDD) for call pickup provided in the local protocol to the general switching protocol and forwarding it to the central DSS server.

A computer-implemented method is disclosed for integrating at least one rust communication terminal assigned to a user as a preferred device in a static configuration of a communication system and/or for dynamically switching from a first communication terminal used as a preferred device to a second communication terminal as a preferred device for providing a one-number service using the preferred device, to which a one-number service number is assigned, wherein at least two communication terminals are statically assigned to the user and a preferred device is also dynamically assigned to the user through a virtual device. Also communication system designed for this purpose.

The present invention relates to method of monitoring of monitor objects in a computer-integrated telecommunications environment. The method comprises, in an initial start-up phase: &#x2014;upon a first-time establishment of an association between a first computing device () and a switching device () using a communication link, sending a first message (A) from the first computing device () to the switching device () to request an identification for all monitor objects that are to be monitored by the first computing device (); &#x2014;in response to the first message (A), sending a second message (B) from the switching device () to the first computing device (), the second message (B) referring to a third message (C) to follow; &#x2014;allocating monitor objects which the first computing device () is to monitor; and &#x2014;sending the third message (C) from the switching device () to the first computing device (), the third message (C) referring back to the second message (B), and as a single message including a list (deviceList) of all monitor objects allocated to the first computing device () for monitoring, wherein the list includes a parameter block for any allocated monitor object, said parameter block including information for enabling monitoring of the respective monitor object at the first computing device (). The method may be adapted for additionally including one or more second computing devices () for monitoring. The invention also refers to an apparatus and a communication system adapted for implementing the method.

Method apparatus and system for method for start-up of monitoring of monitor objects in a computer-integrated telecommunications environment

A telecommunication system is configurable so that there can be flexible control of a switching command issued by an application to a platform where the switching command is executable in (a) a first execution mode in which the switching command is executed simultaneous with switching and verified or (b) a second execution mode in which the switching command is executed immediately and without verification. The application can be run to cause the switching command to be sent to the platform and the platform can execute the switching command received from the application. At least one of resting on a case-by-case basis and deciding which execution mode should be utilized for execution of the switching command can also occur before the sending of the switching command and/or before the executing of the switching command.

Telecommunication system and method for flexible control of the telecommunication system using a switching command issued by an application to a platform

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Bochum, Germany

Claus Rist