Accenture Global Services Gmbh

Clarence Mitchell

Ankur Mathur

Richard Easton

Robert Gowans

Kyle W Johnson

Jeremy B Vance

Technician control, in which a control system is configured to control scheduling and dispatch operations for work orders being handled by technicians. Multiple technician devices are each associated with one or more technicians, are configured to communicate, over a network, with the control system, and also are configured to provide output in response to communications that are received from the control system and that are related to the scheduling and dispatch operations performed by the control system. A set of scheduling configuration options may be pre-defined and user input weighting at least one of the scheduling configuration options relative to other of the scheduling configuration options may be received. A scheduling application used by the control system to perform scheduling operations may be configured based on configuration data that reflects the weighting and scheduling operations may be performed using the configured scheduling application.

Technician control system

The present invention provides the delivery of mobile-capable audio entertainment content. More particularly, the present invention relates to the electronic and mobile delivery of various media content, such as print periodicals and print news articles, by converting them into audio format and enabling such content along with other audio content to be delivered to consumers over wireless telephone networks. Particular embodiments of the invention provide interactive classified advertisement features.

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New York, NY, United States of America

Clarence Mitchell