West Corporation

Cindy Rae Nelson

Joshua Brandon Kilpatrick

Danny J Thrash

Baron Morvant

Charles Stephen Fesler

Theodore Ellzey McGallagher

Craig A Webster

John Lawrence Snapp

Rodney J Kempkes

Byron Morvant

A method, computer program and apparatus are disclosed that include accessing client data records, such as, medical records. The method may include receiving a data file at a server sent from at least one client and including client requirements. The method may also include storing the received data file locally at the server, executing an application that scans the server to determine if any new data files have been received. The method may also include storing the copied data file in a data folder stored in a file cluster, updating a table stored in a database to indicate that a new file has been stored, deleting the locally stored file from the server, and moving files specified by the client requirements from an export folder of the file cluster to the server so that the at least one client may access the exported files.

Method, apparatus and computer program to provide access to client records and data resources

A management network allows monitoring and/or automation of a patient treatment regime prescribed by a medical practice. The management network provides links between a practice management system of the medical practice and related information sources such as pharmaceutical suppliers and referred practices. A query executed on the management network determines whether the requirements of a parameter of a patient treatment regime, such as the taking of prescribed medication, are being met and generates alarm notifications where necessary to the patient and/or prescribing practitioner.

System, method and computer readable medium for use in providing patient treatment regime

A method, computer program and apparatus are disclosed that include accessing client data records, such as, medical records. The method for may include, for example, receiving a data file at a file server comprising client records information. The method may also include forwarding the file to a database and adding the file to a record in the database, creating a database file and storing the database file on the file server, and scheduling a call to at least one client, the call including a portion of the information included in the received data file. The method may further provide performing the call, monitoring the call, and may also include updating the client records information stored in the database based on the additional information provided by the at least one client.

To enable multiple message originators to share an SMS shortcode, a service provider that administers the shared shortcode determines which of the recipients of an outbound SMS message have subscribed to SMS services of the particular originator. Only messages to recipients that have specifically opted in to receive messages from the particular originator are sent by the service provider through an SMS gateway. To opt-in to SMS message services, a user sends an opt-in message to the service provider. The content of the opt-in message includes a code that uniquely identifies one of the plurality of originators.

System and method for providing SMS message services from multiple originators using a shared shortcode

To enable multiple message originators to share an SMS shortcode, originator identifying codes can be added to outbound SMS messages that prompt recipients to respond with response messages that include the originator identifying codes. The originator identifying codes can be added by a service provider that administers the SMS shortcode. When a response message is received on the SMS shortcode number, the service provider processes the response message content to extract the originator identifying code. The code and, optionally, a recipient ID can be used as a lookup to determine the intended originator that the response message is for. The response message can then be associated by the service provider with the correct originator for subsequent processing.

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Spanish Fort, AL, United States of America

Cindy Rae Nelson