Bank of America Corporation

Cindy L Cliff

Daryl K Ujita

Adam L Newell

Purvi Jariwala

Troy B Hook

Jane M Lauritzen

Chanda Jill Cross

Joshua J White

Alex Ledezma

Arrangements for identifying, analyzing, and remediating automated teller machine (ATM) exceptions are provided. A computing platform may configure an exception mapping table to match an exception code to a corresponding exception type. The computing platform may receive exception codes associated with one or more automated teller machines (ATMs). The computing platform may map the exception codes to corresponding exception types. The computing platform may compile exception ranking information into a ranked list. The computing platform may identify a subset of ATMs to take action on. The computing platform may identify actions to remediate issues related to the exception codes. The computing platform may automatically execute the identified actions.

Automated teller machine (ATM) exception identification and analysis

Growing community of inventors

Howell, MI, United States of America

Cindy L Cliff